Top of Form
MICHELE DESHAZER
**** ** ** ** *** Blue Springs, MO 64015
abj4ra@r.postjobfree.com
OBJECTIVE
~ Seeking a challenging and rewarding customer service position
utilizing my skills, education, training and experience as a Customer
Service Specialist.
SKILLS AND ABILITIES
~ Provide customer assurance and satisfaction, to identify,
provide customer with requesting information or services.
~Navigate and use programs for placing orders, checking
system for availability, billing and payment
systems, organized and multi-tasking skills.
COMMUNICATION
~ Excellent verbal interpersonal skills, listen, process and respond with
solution.
~ Committed to treating people with kindness, patience and courtesy.
~ Follow instructions abide by company rules and regulations.
PERSONAL AND SELF-MANAGEMENT
~ Hard working, dependable and energetic.
~ Self-motivated, productive, and able to work in any given environment.
~ Strong initiative, flexible and dedicated to providing above the call of
duty service.
~ Obtain information with ease, eager to learn, professional and punctual.
WORK EXPERIENCE
Acct Rep Collections WAH Lenexa Ks 09/08-12/09
Customer Service - Sales Foxx Eqpmnt Kansas City 07/07 - 04/08
Stocker Wal-Mart Liberty MO 05/06 - 05/07
Customer Service ATI Lenexa KS 11/05 - 03/06
Sales - Customer Service Rep. AT&T Lee's Summit MO 05/99 - 07/04
Cashier Price Chopper Blue Springs MO 12/98 - 05/99
Cashier - Manager Gilcomart Glenwood Sprgs. CO 07/86 - 03/93
EDUCATION
1982 Rifle High School Graduate
Various College classes
[pic][pic]
Bottom of Form