Customer Service Real Estate
Resume:
Sylvan O. Cown
*** ****** ***** ***** ******, GA 30607
**************@***.***
PROFESSIONAL EXPERIENCE:
May 2009 to present
Associate Broker / Seger Realty May 2009 to present
Duties included: Generating clientele, all aspects of self marketing and all aspects of property marketing.
April 2001 to May 2009
Our Town Realty, Inc. April 2001 to May 2009 Athens, GA
Broker/Owner
Driven professional with 14 years of solid real estate sales. Versatile, results oriented, real estate broker with extensive
experience in residential and new construction sales. Responsible for all marketing of homes in last equestrian development
(Steeplechase), selling 17 half a million dollar to over a million dollar homes in two years, as well as, all marketing for Saddle
Shoals (see below). Demonstrated customer service excellence and strategic planning ability. Possess a collaborative approach
in leadership with the aptitude to foster a team environment while also teaching others on how to increase productivity.
Utilize diverse sales property tactics, including qualification, persuasion, strategy, proposal and closing. Armed with solid
interpersonal skills to establish and maintain rapport with clients and staff. Lifetime Member of the Million Dollar Club with
sales exceeding 50 million dollars since 2001.
Core competencies include:
• Management of office assistants, and up to 8 real estate sales people
• Dealing with contract negotiations; scheduling of inspections, attorney closings, appraisers and coordinating
with lending institutions
• Communication and customer service via constant relaying of information in a timely manner to numerous
parties during a transaction
• Assessing new listings for: value, needed repairs and overall sale ability
• Working with buyers to get qualified by a lender, scheduling appointments, showing property that fit given
criteria, updating clients with the latest listings on the market
• Marketing: Determining which forms of media were most effective in the current market
El Guapo Development, Inc. April 2004 to present Athens, GA
Owner/Developer
Devised, designed and coordinated all aspects of the development known as www.saddleshoals.com, including but not limited
to: procuring loans, finalizing all engineering and actual layouts with civil engineers, dealing with all grading, infrastructure
contractors and county Universal Development Codes. Initiated and wrote covenants for neighborhood.
Dream Builders, Inc. January 1991 to April 2004 Athens, GA
Owner/Builder
Started construction company specializing in high end homes in the Athens –Metro area. Known for innovative designs such
as hidden wet bars, secret bookcases, wine cellars, hidden safes, safe rooms, al fresco fireplaces, oversized custom tile tubs,
home theaters and climbing walls.
Number one seller of high end homes in the area with over 31 million in home sales. Closed company in 2004 to merge with
partners; started El Guapo Development, Inc.
Custom Brokers, Inc. May 1997 to April 2001
Realtor
Duties included: Generating clientele, all aspects of self marketing and all aspects of property marketing.
Athens Regional Medical Center March 1997 to October 1998 Athens, GA
Emergency Room Patient Affairs Coordinator
Critical liaison between doctors, nurses and patients. Gave patient and family support throughout emergency room stay.
Oversaw waiting room delays for the largest Emergency Room in the Athens area.
Contacted Ombudsman and funeral homes when necessary.
Spanky’s Restaurant and Catering October 1991 to May 1996 Athens, GA
Owner/Operator
Successfully built high energy service and culinary teams to ensure optimum guest experience in both restaurant and catering
facility. High quality catering company served corporate businesses, private parties and large functions in 9,000 square foot
facility. Prepared accounts, ordered food, prepared budgets, staffed and supervised all events on and off premise.
EDUCATION:
1989 University of Georgia Athens, GA
Bachelor of Arts
Psychology
1996 University of Georgia Continuing Education Athens, GA
Salesperson Real Estate License
2001 University of Georgia Continuing Education Athens, GA
Broker’s License in Real Estate
PROFESSIONAL AFFILIATIONS:
Junior League of Athens
American Cancer Society Tour Chair for the Tour of Homes in Five Points, Athens
Board of Directors with the Athens Area Association of Realtors
Board of Directors for the Multiple Listings Service
Public Relations Committee with the Athens Association of Realtors
Flu Shot Clinic
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