Administrative Assistant Sales

CAREER OBJECTIVE: To obtain an administrative position with the

opportunity for advancement.

SKILLS: Through my experience I have gained remarkable relationship-

building skills. In addition I have learned key problem solving and

conflict resolution skills. My communication skills are excellent. I have

the ability to train and travel as necessary.

SOFTWARE: Microsoft Windows Operating System, Microsoft Office Suite,

Quickbooks, Word,

Excel, Outlook, Lotus Notes, Topps,

Sabre, Apollo, Worldspan for Windows, Avamark veterinary software, & Lytec

Medical 2001.

EDUCATION: Graduated from Kenowa Hills High School

Southeastern

Academy, Kissimmee, Fl- Majored in travel.

New Horizons, East Lansing, MI-Majored in Medical

Administrative Assistant courses.

WORK EXPERIENCE:

03/10-05/10 CLERICAL: Westaff, Lansing, MI

01/10-03/10 INTERN: HGB Hospital, Charlotte, MI

10/09-01/10 CLERICAL: Trillium Staffing, East Lansing, MI

. Entered Blue Cross/Blue Shield Medicare applications

during annual enrollment period.

8/07-12/08 RECEPTIONIST/ADMINISTRATIVE ASSISTANT:

Maplegrove

Property Management, East Lansing, MI

Answered all incoming calls and directed them to the

proper personnel.

. Organized, updated and maintained client files.

. Scheduled monthly board meetings.

. Greeted customers and clients and assisted with their

needs.

. Distributed mail on a daily basis.

9/06-5/07 RECEPTIONIST: Passageways Travel, East Lansing, MI

. Answered and managed all incoming calls.

. Learned all aspects of the travel business using both

Apollo and Worldspan for Windows.

. Maintained electronic and paper ticketing for travel

associates.

4/05-5/06 VETERINARY RECEPTIONIST: Ailurophile Cat Clinic,

Lansing, MI

. Answered and managed incoming calls and scheduled all

appointments for doctors on call.

. Managed daily cash flow including billing and

collections.

. Maintained and updated patient files.

. Assisted in medical procedures with doctors and

technicians.

10/03-4/05 VETERINARY ASSISTANT: Kentwood Cat Clinic, Grand Rapids, MI

. Answered and managed incoming calls and scheduled all

appointments for doctors on call.

. Managed daily cash flow including billing and

collections.

. Maintained and updated patient files.

. Assisted in medical procedures with doctors and

technicians.

. Helped set up and take down surgeries.

. Helped take care of animals during non-office hours.

. Helped with kennel clean-up.

. Assisted in appointments with vaccinations, drawing

blood, and samples.

7/99-7/03 ADMINISTRATIVE ASSISTANT/RECEPTIONIST:

Derse

Exhibits, Grand Rapids, MI

Answered all incoming calls and directed them to the

proper personnel.

Arranged travel for company personnel.

Verified and entered timecards on a daily basis.

Maintained production reports on a weekly basis.

Created sales orders and work orders for client

projects.

Organized sales materials monthly.

Processed invoices weekly.

. Greeted customers and clients and assisted with their

needs.

. Worked with all other administrative staff to

finish projects in a timely manner.

Contact this candidate