Customer Service Administrative Assistant

ADRA E. LESH

*** *. ***** ****** ****, Osterburg, PA 16667

********@*****.***

A secretarial or administrative assistant position.

Objective

Excellent Organizational

•

Data Entry

Skills •

Skills

Telephone Answering, Multi Line System

•

1. Strong Customer

1. Word Processing and Typing

Relations Skills

2. Filing

2. Computer Proficiency

Computer: All Windows based systems, Microsoft Office.

1.

01/02/2002 –

Experienc Customer Service / Computer Technician 12/16/2009

Pennswoods.Net, Bedford, PA

e

As a customer service representative and computer technician,

my job consisted of assisting customers as they walked into our

office. I signed customers up for internet service and also

processed payments for them. I would also follow up with

customers regarding a problem they had called in about earlier.

I would troubleshoot all internet related issues with the

customer. I would assist them in setting up the internet service.

I entered all call information into our system database. I was

responsible for keeping track of the customers that signed a

contract regarding our travel number service and arranging the

names in alphabetical order and making sure it was filed

properly in the filing cabinet making sure all data was current.

Sales Associate September 1996

– June 1998

Wal Mart, Everett, PA

As a sales associate my job was to assist all customers in finding

what they were looking for in the department I was working in

at the time. I was responsible for keeping the shelves stocked

& looking full, maintaining cleanliness within my department,

and keeping track of inventory.

1987 1991

Academic / Business

Education

Chestnut Ridge Senior High School

Included with resume.

Reference

s

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