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Administrative Assistant Customer Service

Location:
Fairport, NY, 14450
Posted:
October 06, 2010

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Resume:

J ennifer L. Wilson

* **** ****** ******, *** *

Fairport, New York 14450

585-***-**** (Home)

585-***-****(Cellular)

E-Mail Address: abj4gb@r.postjobfree.com

Professional Objective: D ynamic individual seeking a new opportunity to work as an Administrative

Assistant where I can utilize both my administrative secretarial and communication skills assisting

team members and the general public.

Professional profile:

Abili ty to multi-task and prioritize

Excellent oral and wri t ten communication skills

Ability to interface professionally with various community members as well as the general public

Resourceful; able to identify and resolve problems

PROFESSIONAL EXPER IENCE

Administrative/Office Skills:

Proofreading and editing abilities;

Computer li terate and PC proficient; thorough knowledge of M icrosoft Office (Microsoft Word,

PowerPoint, Excel, Publisher, Outlook, Adobe Photoshop, In ternet Explorer, advanced features of

M icrosoft Office);

Skilled in coordinating multiple calendars and appointments;

Competent in creating professional business correspondence (i.e. newsletters, brochures, agency

f lyers, signs & posters, procedure manuals, position papers).

Knowledgeable in reconciling credit card statements, Monthly Reimbursable Expense Reports,

t ime cards.

Capable of arranging conferences both on and off-site; coordinating multiple calendars.

Experienced in coordinating t ravel arrangements for large groups and individuals;

Proficient in providing sole administrative secretarial support to multiple commit tee Chairs;

accomplishing and coordinating commit tee objectives and goals;

Proficient in taking complex detailed meeting minutes; able to handle confidential

correspondence in a professional manner;

Responsible for ordering office supplies; maintenance of copiers, facsimile machines, printers;

Communication Skills/Special Projects:

Experienced in giving tours of the facility and meeting one on one with community volunteers;

First point of contact in dealing with committee Chairs and committee members;

Active in arranging for and participating in fund-raising activities; conferences, benefit dinners

and golf tournaments.

Event planning experience: Coordinated Corporate Challenge Race 2004, Fr iendship Connection

E vent, agency-wide photo ID badges; Voter Registration Days, raffle prize benefit, “End the R-

Word” t-shir t fundraiser;

Sole coordinator of computer li teracy program; successfully pairing tu tors with students;

Past Member of the Human Rights Commit tee; Past Co-Chair of the Collaborative Finger Lakes

Self-Advocates Team;

Proficient in wri ting and desktop publishing; served as Editor of The Voice of Choice newsletter;

Active in arranging for and participating in fund-raising activities; conferences, benefit dinners

and golf tournaments.

Event planning experience: Coordinated Corporate Challenge Race 2004, Fr iendship Connection

E vent, agency-wide photo ID badges; Voter Registration Days, organized raffle prize benefit & t-

shir t fundraiser that raised $1,400;

Supervised/mentored two part-t ime employees with developmental disabilities; provided t raining

on computers and clerical skills;

PROFESSIONAL EMPLOYMENT H ISTORY

T HE ARC OF MONROE COUN TY, Rochester, New York

A dministrative Assistant/Volunteer Coordinator to The Jim M roczek Center 2008-

2010

Administrative Assistant to the President/CEO 2003-

2008

Administrative Assistant to the Quality Assurance Department & CFO

2001-2003

I N TER I M PERSONNEL (temporary placement agency)

1998-2000

Rochester Copier/Customer Service Representative – various temporary assignments

BURKE, ALBR IG HT, HARTER & REDDY, LLP Rochester, New York

1997-1998

Legal Secretary/Receptionist

CL I FTON SPR INGS HOSP ITAL, Clifton Springs, New York

Health Information Department/Release of Information Coordinator 1993-

1995

ROCHESTER GENERAL HOSP ITAL, Rochester, New York

1990-1993

Health Information Department - Discharge/Assembly Processor

EDUCAT ION/TRAI N I NG

SUNY Empire State College, Rochester, New York – Bachelor Degree in progress/Communications

Monroe Community College, Rochester, New York – Health Information Technology; Associate Degree



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