CHARLES H. BOWEN

*** ******* ***

Bexley, OH ****9

614-***-****

abj4ga@r.postjobfree.com

SALES OPERATIONS PROFESSIONAL

A diverse background including both sales and operations management.

Skilled in sales management, wholesale/retail, inside/outside sales,

customer service, contract negotiation, marketing, advertising, scheduling

and relationship building. Operations experience includes P & L, strategic

planning, project and personnel management, and hiring, training and

evaluating employees.

SALES EXPERIENCE

ABS Heating and Cooling, Westerville OH (2007-Present)

Sales and Marketing Representative. Develop sales procedures to increase

business penetration. Develop and implement a strategic marketing &

business partnership plan to increase sales and profits. Call on existing

customers and new residential customers to analyze and propose replacement

and add on indoor air treatment products and services.

Selected Achievements:

Developed advertising ads and increased market penetration

Established a closing rate in excess of 75%

The Bron-Shoe Company, Columbus OH (2007-2009)

Sales and Marketing Manager. Develop sales procedures to increase business

penetration. Develop and implement a strategic marketing & business

partnership plan to increase sales and profits with independent jewelry

stores doing silverware restoration clinics and services.

Selected Achievements:

Increased sales and revenue annually to over $100,000.00 and added or

revived several accounts to the company's portfolio

(Due to severe economic downturn the company consolidated and reduced

overhead and staff resulting in my position being eliminated)

Atlas Butler Heating and Cooling, Columbus OH (2004-2006)

Comfort Advisor. Call on existing customers and new residential customers

to analyze and propose replacement and add on indoor air treatment products

and services.

Selected Achievements:

. Achieved the highest closing percentage among all Comfort Advisors in

2005 at 55%. Industry average is 30%.

YellowBook USA, Columbus & Dayton, OH (2003-2004)

Account Representative. Call on existing accounts and new businesses to

propose yellow page advertising programs. Qualify, consult, present

features and benefits, submit proposals and negotiate purchases and conduct

buyer follow up and ask for referrals.

Selected Achievements:

In only 4 months on the job finished in 1st place in 5 out of 8 categories

for President's Club during the Dayton campaign

Renewed existing accounts to new contracts/agreements above national

average

Homebuilder.com, (2001-2003)

Senior Account Executive. Consult with and propose internet sales and

marketing strategies and web site design to new home builders though a

series of products and services offered by Homebuilder.com. Qualify,

consult, present features and benefits, submit proposals and negotiate

purchases and conduct buyer follow up and ask for referrals.

Selected Achievements:

Prospected and closed the leading builder in the area not already

subscribed to company's services

Renewed existing accounts to new contracts/agreements above national

average

Ameritech Cellular Services, Dublin, OH ( 1995-2001)

Business Account Representative. Sell cellular, paging and wireless data

products and services to large and small corporate accounts. Qualify,

consult, present features and benefits, negotiate purchase and conduct

buyer follow up and referral. Selected Achievements:

. Finished first in market in quota attainment for several quarters

. Finished in top percentile of sales each month

. Revived several dormant accounts into larger accounts

. Added several new accounts to account portfolio

. Consistently exceeded quotas on quarterly basis

OPERATIONS EXPERIENCE

Little Brown Jug, Delaware,OH (seven years)

Race Secretary. Direct oversight of all racing operations, including all

eligibility and classification of all racehorses.

. Assuring a highly competitive and entertaining race program

Sports Creek Raceway, Swartzcreek, MI (two years)

Director of Racing. Managed all daily racing operations. Filled race

program and ensured horse eligibility. Managed staff of six assistants.

Selected Achievements:

Improved cooperation between track management and local horsemen's group

New Jersey State Racing Commission, Freehold, NJ (two years)

Assistant Racing Steward. Oversight of racing aspects, including paramutual

wagering rules and compliance

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