Career Profile
Multifaceted, growth-driven and dynamic professional with wide-ranging
knowledge and experience in Human Resources management within diverse and
expansive workforce organization. Possess stellar reputation in overseeing
employee relations, regulatory compliance, staff training and corporate
human resources operations. Show competency in planning, strategizing and
directing organizational processes and programs to improve efficiency and
productivity and increase employee satisfaction. Offer high-caliber
qualifications in developing and implementing effective policies and
procedures to achieve corporate goals while reducing cost. Demonstrate
outstanding leadership, interpersonal communication, problem resolution and
relationship-building skills. Enjoy challenges and capable to multitask in
fiercely competitive and fast-paced environment. Proficient in Microsoft
Word, Excel and PowerPoint. Seeking a challenging career opportunity as a
full time Administrative Assistant in Human Resources, which would
effectively utilize outstanding work ethics, management skills, broad
knowledge in human resources and organizational leadership.
CORE COMPETENCIES
( Human Resources Policies, Processes, and Procedures ( Risk Management (
Strategic Planning
( Employee Relations ( Staff Recruitment and Retention ( Quality
Performance Management
( Training and Development ( Mentoring and Motivation
Relevant Professional
Experience
Human Resources Administration:
. Held responsible for writing schedules, recruiting, interviewing,
training and providing reviews for nine employees along with filing
their I-9.
. Effectively managed and trained employees on the POS System.
. Supported the HR department through filing new hire paperwork, such as
I-9, W4 and direct deposit forms.
. Ensured maintenance of employees files; actively responded to
employees' inquiries about the company policies and procedures.
. Facilitated the Payroll Department with the verification process of
time cards, data entry with Excel spreadsheets, developing new
spreadsheet for the process as well as distributing paychecks and
processing expense reports.
. Worked under the department manager responsible in handling five
employees; functioned effectively as a "Buddy," with full
accountability for training all new employees.
Sales Administration:
. Properly filed morning paperwork, including report and summary of the
entire sales plan along with the documented file of what they did and
what they had accomplished for the rest of the week, month or for a
year.
. Reported the number of hours that were expected to be used along with
what were actually used.
. Checked and verified all e-mails from corporate, and monitor the
"store-net" for any company updates, such as promotion changes and
sales changes.
. Set sales based on corporate direction, such as hanging signs, moving
displays and physically marking down prices.
. Worked directly with customers and worked the floor through selling
clothes during the day.
. Conducted monthly department meetings and discussed the status of the
business along with the necessary development in operations and new
merchandise; role played possible sales pitches.
. Collaborated with the junior department through selling clothes and
accessories.
. Changed the visual look of the store monthly through utilizing VMU
(Visual Merchandise Update) that determines what merchandise are
needed to be displayed along with the procedure on how to display
them.
. Functioned as one of the managers that aided in producing the VMU
through going to a particular store and physically moving the close
around to see what is the most visually appealing.
Administrative Support:
. Held responsible for the opening and closing of the store along with
accurately counting registers, making bank deposits and requesting
change.
. Functioned as general office assistant to all levels of management
through conducting screening and directing phone calls along with
filing, photocopying and scanning documents.
. Worked efficiently with the international workers with either H2B or
J1 visas; dealt with the agencies that provided them with various
confidential reports, which included harassment cases.
. Conducted daily retail checklists and inventory that was given by the
corporate, basically double-checking stock.
. Properly designed kitchen cabinet layouts using their computer
software based on customers' kitchen dimensions.
Work Chronology
Christopher and Banks ( White Bear Lake, MN
Store Manager Feb 2010-Present
Christopher and Banks ( Roseville, MN
Assistant Store Manager Nov 2008-Feb
2010
Christopher and Banks ( Mall of America, Bloomington, MN
Assistant Store Manager Jun 2008-Nov
2008
Perkins Restaurant and Bakery ( Menomonie, WI
Host Seating Tables Server May 2005-Jan 2007; Nov
2007-Jun 2009
St. Mary's Lodge & Resort ( St. Mary, MT
Executive HR Assistant May 2007-Oct
2007
Menards ( Eau Claire, WI
Management Intern (Cabinets and Appliances Department) Jan 2007-May
2007
Herberger's Department Store, Rosedale Mall ( Roseville, MN
Sales Associate Jun 2001-May
2005
Education
Bachelor of Science in Retail Merchandising and Management
GPA: 3.6/4.0 Minor: Human Resources
University of Wisconsin-Stout, Menomonie, WI ( 2005-2008
Associate of Arts in General Studies
Century Community and Technical College, White Bear Lake, MN ( 2003-2005
Professional Development
Professional in Human Resources Exam ( Passer
Affiliations
Accountant ( SHRM Group, Stout Campus