Customer Service Administrative Assistant
Resume:
Sara M. Martin
Woodbridge, VA 22191
abj4g3@r.postjobfree.com
Personal Statement
I am a dedicated individual who has ambition to succeed in any given environment. Although I have extensive experience
working as an Assistant, I love to learn, and am always up to a challenge. I am seeking a position where I can develop
and excel while giving my best to an employer.
Education
George Mason University, Fairfax, Virginia (Jan. 2007 – Present)
Bachelors of Science Degree in Criminology. Degree expected fall of 2011. Extensive coursework in social work, legal
environment of business, and criminal courts.
Professional Experience
Administrative Assistant (May 2010 – Present)
AF Management, 3543 W. Braddock Road C4, Alexandria, VA 22302 703-***-****
- Kept office appealing and pleasant looking
- Updated various spreadsheets, data entry and daily research
- Arranged travel arrangements and ran errands
- Used government systems to look for solicitations company may be interested in obtaining
- Ordered office supplies and kept inventory stocked
- Recorded income and expenses using QuickBooks
- Helped develop company website and content
Executive Assistant (August 2008 – May 2010)
Fisch, Dubin & Associates, 8117 Leesburg Pike, Suite 201, Vienna, VA 22182 703-***-****
- Formulated a way to keep track of all incoming and outgoing money
- Developed payroll for all employees and maintained it through QuickBooks and Excel
- Interacted with clients by collecting documentation and answering questions
- Ordered all office supplies and kept inventory stocked
- Managed employees with daily goals and tasks
- Organized and helped develop and maintain company website
- Answered phone calls, sorted faxes, and sent mail
- Tracked client’s documents, file and statuses
Guest Service Agent (April 2008 – August 2008)
Olde Towne Pet Resort, 8101 Alban Road, Springfield, VA 22150 703-***-****
- Made reservations for clients and up sold clients with extra services
- Checked clients in and out of their reservations
- Answered multi-phone lines, sorted faxes and sent mail
- Balanced cash registers
Product Flow Supervisor (January 2007 – April 2008)
Circuit City Stores, 10640 Davidson Place, Manassas, VA 20109 703-***-****
- Trained new associates and taught current associates new procedures
- Dealt with returns, purchases, and customer service issues
- Opened and closed the store and reconciled all funds.
- Handled incoming and outgoing trucks along with their merchandise
- Received products from other stores and distribution centers
- Shipped product to other stores and merchandise return centers
Contact this candidate