Customer Service Sales
Resume:
Tarsha Mitchell
Mobile Phone:
Secondary Phone:
E-mail: abj4dy@r.postjobfree.com
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OBJECTIVE
Currently seeking a full-time position utilizing my Customer Service
and Administrative skills.
That offers high income potential.
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WORK EXPERIENCE
System Support Technician
November 2009 - present
Intuit
Computer Software
Computer Software System Support Technician
I assist small and large businesses with troubleshooting computer tax
software when they are experiencing Technical issues.
Transfer customers to the correct departments in oreder to assist in
specific support needs.
Offer help in locating tax year changes and refund information.
Work independently from my home office.
Ability to work independantly., Accurate data entry., Problem Solving,
Ability to organize and establish filing systems,
LiveOps Agent
February 2008 - present
LiveOps
Telecommunications Services
I take inbound calls from customers ordering a variety of products and
services.
Answer numerous inquiries about different products.
Perform great customer service for customers when it's necessary.
Performing all these task from my Home office.
Customer Service Rep.
December 2000 - February 2002
CMT VirtuaTech.
I worked from my Home Office:
*Answering inbound Customer Service calls.
*Setting up New Customer accounts.
*Assisting Customers with Business inquires.
*Finding solutions for customers that are in need of problem solving
assistance.
Cashier
March 1999 - September 2000
Rite Aide Pharmacy
*Utilized Computerized Cahiering Systems.
*Managed work station serving over 7,000
customers per month.
*Handled up to $57,000 monthly,balancing 4 tills to the penny.
*Maintained journal posting up to $2,400 in daily receipts.
Marketing & Administrative/Customer Service
July 1997 - January 1999
MCI World Com.
I worked in a call center that required me to:
*Deal with up to 3,000 residential and business
request daily for telephone service around the world.
*Coordinated and Negotiated with customers,Set up New Customers Accounts.
*One of 15 Representatives selected to Develop and Analze Techniques for
Inbound/Outbound Sales.
*Commended by Management for consistenly meeting
and exceeding all business quotas and quality control requirements.
Problem Solving and Cashiering
June 1993 - May 1997
Chick -Fil-A
I worked in a well known mall were I had to:
*Manage my own station in addition to Training
and Supervising staff,Providing Customer Service
to over 400 customers processing up to $4,500
daily.
*Utilized Computerized Cashiering Systems.
*Cashiering,Problem Solving,Inventory Control
and Schematics.
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EDUCATION
High School or equivalent,
0 0 - 5 1993
BCCC
Received certificate in Computer Course.
High School or equivalent,
0 0 - 5 1989
harbor city
Vocational,
0 0 - 6 1985
Dunbar Middle
Received certification for the completion of middle school.
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SKILLS
clerical Expert
Customer Service/Problem Solving Expert
Corporate Sales Rep./Outside Sales Expert
Marketing Product/Administative Expert
Cashiering,Inventory Control and Expert
Schematics.
Technical Support Expert
Data Entry Expert
Citrix Systems Intermedi
ate
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LANGUAGES
Engli Flue
sh nt
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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
Futures
Project Raise
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REFERENCES
Mr. Warren Matthews
Warehouse Worker Mc Kesson Medical supply.
abj4dy@r.postjobfree.com
Personal
Mrs.Gail Wasche
Retired School Teacher
Personal
Ms.Yvonne Johnson
Retired Nurse
Personal
Contact this candidate