Customer Service High School

Location:

Posted:

October 06, 2010

YOLANDA JONES

*******************@*****.***

OBJECTIVE

Seeking a service oriented position in an organization which aligns with

educational experiences for future growth opportunities. Dependable and

resourceful individual with knowledge of accounting practices and customer

service skills that can be utilized and applied while meeting corporate objectives.

QUALIFICATIONS

Highly motivated, detail-oriented customer service individual with over four (4)

years of experience in customer service environments. Excellent research and work

ethic skills; ability to prioritize and complete multiple tasks and driven to achieve

goals.

EDUCATION & REWARDS/ACCOMPLISHMENTS

East Central Community College – Decatur, MS

A.A.S Degree, Accounting – Focus on business management.

Graduated 5/10

Lake High School– Lake, MS

Graduated 5/08

Diploma

University of Alabama at Birmingham

Graduation 2012

Earned commendations for teamwork, flexibility and work excellence

2 Year Basketball Scholarship, including academic scholarship

Leadership Scholarship

Team Captain

2009-2010 ECCC Most Valuable Player

2010 MACJC All- Star Selection.

EXPERIENCE

Carhop, Sonic Drive In. 2006 - 2010

Acts as Team Leader,

Provides customer service duties, handles customer concerns including escalated

situations

Cash handling, Closing responsibilities

Waitress, Far Place, 2005

Customer Service, Cash handling experience

Modular Change Associate, Wal-Mart, 2010-Current

Customer Service, Responsible of changing prices on the product.

Meeting time limits.