Michael M. Davis

Business Intelligence and Enterprise Reporting Analyst / Consultant

I am an experienced Business and Technology professional with a record of

excellence in recommending, designing and implementing value-added

solutions in the areas of reporting and information delivery. Throughout

my career I have served as a highly effective liaison between Business

Users and Technology Teams, leveraging my ability to comprehend and assess

complex business and systems requirements. I have the vision, analytical

skills and creativity needed to help Clients leverage, optimize and

transform their key data into valuable business information.

Thorough, tenacious, and detail oriented with strong analysis and problem

solving skills

Exceptional communications, documentation and organizational skills

Self motivated, intuitive and creative with a long record of providing

high quality service

Functional Areas of Expertise

( Business Intelligence ( Enterprise Reporting ( Systems Integration

( Systems Design ( Systems Development ( Process Automation

( Self Service ( Data Analysis ( Accounting and

Applications Controls

( Project Management ( Technical Support ( Technical

Documentation

WebFOCUS Skills Summary

. Developer Studio

. Managed Reporting Environment (MRE)

. User Administrative Services (UAS)

. Business Intelligence Dashboard (BID)

. Report Caster / Distribution Server

. HTML, JavaScript, CSS

. Reporting Server / APP / Metadata Administration

. Custom Application Security

. Enterprise Implementation Best Practices

CONSULTING EXPERIENCE

Mar 1998 to Present

Client: CitiGroup, Tampa, FL

(Apr 2008 -

Present)

WebFOCUS BI Application Consultant / Developer

Support the Client's Workforce Reporting portal that provides

demographic details and analytical metrics on the company's diverse

population of employees and non-employee workers.

The WebFOCUS BI portal with PeopleSoft back-end is used by HR

Executives, Managers and Analysts across the company's worldwide

operations.

Provide design recommendations and promote best practices for

information delivery as a member of the Development team responding to

the needs of the Business Users.

Perform analysis, design and programming and provide technical

support for the implementation of new reports and User Interface

features within the customized Business Intelligence Dashboard

application. Design and implement solutions to address complex

functional requirements.

Michael M. Davis

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CONSULTING EXPERIENCE

Mar 1998 to Present

Client: Knights of Columbus, New Haven, CT

(Aug 2007 - Mar 2008)

WebFOCUS BI Application Consultant / Developer

Business Intelligence development initiative to produce critical

reports for the Client's $14 billion, AAA-Rated Life Insurance

business and Sales Agency operations.

The Client was converting from legacy mainframe infrastructure to

distributed processing featuring Windows and Unix Servers. Our team's

challenge was to produce critical BI reports from the new Data

Warehouse.

Worked closely with Business Users, SMEs and the Conversion Team to

gather, refine and document the Client's functional requirements.

I was tasked with development and reconciliation of the highly

critical Production Detail (PDR) and Agency Statistical (ASR) Reports.

These reports were converted from legacy COBOL / DB2 "green bar"

presentation to highly portable and searchable PDF documents within

the new Data Warehouse and BI infrastructure.

Client: The Coca-Cola Company, Atlanta, GA

(Oct 2006 - Jul 2007)

Mainframe FOCUS Application Consultant / Developer

Conduct detailed Systems Analysis, documentation and remediation of

the Cooperative Trade Marketing (CTM) system. (CTM is a Mainframe

FOCUS Application with DB2 back-end repository.)

Work closely with the CTM Manager and Business Users (Finance) to

gather details and requirements for critical issues and enhancements.

Identify root cause of critical production issues. Design, test and

implement solutions for issue resolution. Design, test and implement

enhancements for added controls and automation.

Work closely with local and off shore Support Staff to provide

mentoring and knowledge transfer.

Client: MCI / Verizon Business, Alpharetta, GA

(Nov 2005 - Sep 2006)

WebFOCUS BI Consultant / Developer

Upgrade, remediation and migration of Pre-Paid Business Unit's

Financial and Marketing BI application. Moved from WebFOCUS v4.3 on

Windows NT to WebFOCUS v7.1 on HP UNIX

Migrate and implement new BI Data Warehouse. Moved proto-type from

Oracle 9i to 10g. Moved from WebFOCUS v5.2 to v7.1 on new UNIX Server

Client: Winn-Dixie Stores, Inc., Jacksonville, FL

(Oct 2005)

WebFOCUS BI Consultant / Developer

Analyzed hardware, software and network components of the Client's

WebFOCUS reporting environment in order to identify and resolve the root-

cause of specific performance issues.

Mentored a team of in-house Developers in their use WebFOCUS and the

Managed Reporting Environment

Client: Vital Processing, Columbus, GA

(Aug 2005 - Sep 2005)

WebFOCUS BI Consultant / Developer

Assisted a team of Developers implementing the Profitability Module (EMR2)

of the Enhanced

Managed Reporting system

Designed and implemented an advanced Isolated Application Architecture for

added Security and more robust end-User functionality in the Profitability

Ranking module.

Michael M. Davis

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CONSULTING EXPERIENCE

Mar 1998 to Present

Client: Alcan Cable, Atlanta, GA

(May 2005 - Nov 2005)

WebFOCUS BI Consultant / Developer

Assisted in the development of an MRE / BI Dashboard reporting environment

for the company's KPI initiative featuring advanced, dynamic User Interface

pages and dynamic reports.

Mentored a team of in-house Developers in their use of WebFOCUS, the BI

Dashboard and the MRE reporting environment.

Designed and implemented a highly dynamic, modular architecture that

allows the use of Developer Studio / Report Painter for report

construction, styling and testing while providing a high level of

application integration and flexibility with minimal code redundancy.

Client: MCI Telecommunications, Inc., Atlanta, GA

(March 1998 - April 2005)

Systems Analyst / BI Consultant / Developer

Supported Network Financial Systems Management's Telco Cost Systems and

Payphone Compensation group. (Long Term / Staff Augmentation Contract)

Provided Systems Analysis and support, WebFOCUS Reporting and Application

Development

Served as internal POC for FOCUS, WebFOCUS and Payphone Compensation

issues

Completed a major re-write and re-design of NFSM's Automated Voucher

Process (AVP) that was originally written in WebFOCUS 4.3.5. (MRE)

Redesigned and Converted the Application to WebFOCUS 5.2.6 as a fully

consolidated Self Service Application supporting multiple regional Audit

Centers through a single BI Portal in the APP environment

PROFESSIONAL EXPERIENCE (Full Time Employee)

MCI Telecommunications, Inc., Atlanta, Georgia

Nov 1993 to Mar 1998

Senior Systems Analyst - Revenue Reporting Systems (Jun 1994 - Mar 1998)

Primary function was to apply focused attention towards resolution of the

high priority questions, issues and concerns of the Systems Support

Director and management team.

Researched, analyzed and documented issues and applied creative problem

solving techniques in order to provide accurate, timely and complete

responses and resolutions.

Provided Traffic & Revenue Systems subject matter expertise to external

groups such as Planning, Business Analysis, Product Development and

Marketing in order to answer questions, address concerns and provide

creative solutions.

Promoted "in-place" twice. MCI Masters; 4Q1996

Last two reviews earned highest possible MAP rating; 'Significantly

Exceeds' (SE).

Project Manager - Revenue Services Advocate/Liaison (Nov 1993 - Jun 1994)

Represented Revenue Services on cross-disciplinary teams and task-forces

which where assembled to develop and implement new MCI Marketing

initiatives.

Michael M. Davis

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PROFESSIONAL EXPERIENCE (Full Time Employee)

Sprint - United Telephone of Florida, Altamonte Springs, FL

Sep 1987 - Nov 1993

Special Assignment - Corporate Billing System Project (Jun 1993 to Nov

1993)

Subject Matter Expert and Business Partner/ Consultant project at Sprint

Corporate Headquarters in Kansas City, Missouri.

Project Manager - Billing Systems Development (Apr 1990 to Jun 1993)

Responsible for the analysis, planning, implementation and documentation

of revenue accounting and revenue systems projects.

Designed, developed and implemented billing system solutions as required

for new services, marketing initiatives, and regulatory commission orders.

Served as technical liaison to Marketing, Carrier Relations, Customer

Service and Regulatory for billing, revenue integrity and customer

accounting issues.

Worked extensively with Data Services and the Programming staff to

accomplish team objectives

Special Assignment - Rate Case Task Force (Jan, 1990 to Apr 1990)

Provided financial analysis support to a team of Senior Managers preparing

pro-forma earnings projections and Minimum Filing Requirement (MFR)

documents.

Accountant - United Telephone Long Distance (Sep 1988 to Jan 1990)

Full-Charge bookkeeping functions for the Florida operation's Long

Distance business unit. Responsibilities included management of a P.C.

based General Ledger and Accounts Payable system.

Finance Management Trainee (Sep 1987 to Sep 1988)

Participated in a one year rotation program within the Finance Department.

Four quarterly assignments included projects in; Business Unit Accounting,

Revenue Accounting, Cost Accounting, and Internal Audit.

EDUCATION

Florida State University, Tallahassee, FL

Graduated: May 1987, Magna Cum Laude

Bachelor of Science in Finance

Final GPA: 3.813

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