Shannon Riddle

**** ******** *** ***** ** *****

208-***-****

abj49w@r.postjobfree.com

Summary

Ready for an entry-level administrative position in a hospital, clinic,

healthcare insurance office, home healthcare agencies, public health

setting or other healthcare related organization.

Education

Brown Mackie College Boise, Idaho Expected Grad

Date Sept 2010

Associate of Science - Healthcare Administration GPA 3.87

High School diploma: Garden Valley High, Garden Valley, Idaho1984-1987

Knowledge, skills and abilities

. Medical Ethics - able to use a structured approach for identifying,

analyzing, and resolving ethical issues

. Human Diseases - familiar with common diseases and disorders of the

body and some knowledge of Anatomy and Physiology.

. Managing Healthcare Information - patient record content, procedures

for filing, numbering and retention of patient records, quantitative

analysis, release of patient information, forms control and design,

indexes and registers, reimbursement, regulatory and accrediting

agencies, and alternative healthcare delivery systems.

. Database Applications - data base management, creating and modifying a

database, printing reports, selecting retrieval specifications based

on modifying a database, and selecting records based on specific

criteria.

. Medical Terminology - understand basic medical terms, can pronounce,

spell, and define.

. Professionalism & Communications - understand the importance of

professionalism and proper communications with co-workers, visitors

and guests. Able to adjust my approach depending on the age and/or

illness of the patient.

. Medisoft- familiar with Medisoft software, can schedule appointments,

manage patient's files, load information, process reimbursements, and

run reports.

. Computerized Diagnostic Coding - familiar with coding rules for the

ICD-9CM, and Level II (HCPCS) coding systems, can apply those rules to

code patient diagnoses, able to use diagnoses to submit procedure

codes for billing, also aware of Medicare fraud/abuse, HMO's, and PRO

coding.

. Pharmacy - basic pharmacy practices, safe and accurate preparation and

distribution of sterile and non-sterile topical and parenteral

medications, drug preparation, packaging, administration and labeling.

. Other skills - spreadsheets and word processing, power point, medical

math and calculations.

Externship

Dr. Weyhrich 222 2nd street Suite 206 Boise ID 83702 ph 342-2516 Sept 4

2010-Sept27-2010

120 hours

Record Maintenance

Filed patient's charts, pulled patient's charts for review of lab results

and procedure. Pulled charts and prepared them for appointments. Mended

charts and created new charts for new patients. Searched for lost and

missing charts when they were needed.

Billing and Financial

Verified Medicaid benefits through MAX and faxed documents to establish

healthy connections. Located charges on super bills and matched them with

encounter forms. Checked patient's insurance for co-pay. Changed the

billing format on claims from electronic filing to manual filing. Checked

patient's accounts for late payments and no payments made on collection

letters and OB letters. Listed a log sheet the monthly adjustments over

$100.00. Organized the daily cash sheets and finished filling out the

daily cash form. Matched deposit slips with the daily receipts. Opened

bank statements and placed them in descending order.

Miscellaneous

Answered phones, faxed and mailed documents and patient's records to the

patients and other doctor offices. Mailed yearly reminder for

appointments. Organized encounter forms in descending order. Put together

new OB packets and AB information packets.

Clinical Applications

Checked rooms for cleanliness, wiped down tables and drawers, loaded room

with necessary supplies, unloaded the dishwasher and placed the speculums

and other instruments in the sterilizing unit. Prepared the PAP slides,

prepared medication packets for distribution, and cut and folded the blue

cloth drapes.

Work History

Dr. Weyhrich 222 2nd street Suite 206 Boise ID 83702 ph 342-2516 Sept 28

2010-Oct 4 2010

Continued to work for Dr Weyhrich on a temporary basis.

Warranty and Fulfillment Supervisor, MPC, Nampa, Idaho Jan 1998 to Aug

2008Managed daily shipments with a 100% fill rate, managed cycle counts

with an inventory accuracy of 99.8%, researched expedites and out- of-

stock requests, investigated shipment status and reviewed and wrote new

procedures.

References: Available upon request

Contact this candidate