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Customer Service High School

Location:
Colorado Springs, CO, 80911
Posted:
October 06, 2010

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Resume:

Sheritta, Kendy,Nemeth

****Cleveland Ct

Colorado Spring 80911

Cell: 912-***-****

Home: 719-***-****

Email:********.******@*****.***

SUMMARY

. Government secret security clearance.

. Over three years experience in heating, cooling, generators and

wheeled vehicle repair.

. Proven skills in persevering to solve customer problems.

. Self motivated and confident, works very well under pressure,

organized and able to meet deadlines.

WORK EXPERIENCE

PLL Clerk (Prescribed Load List)

Unit States Army

Fort Stewart, GA 31314

August 2009 to February 2010

912-***-****

. Served as a Pll Clerk in a maintenance shop with over one

hundred wheeled vehicle and equipment.

. Issued and maintained licenses and weapons cards.

. Dispatched military vehicle and equipment.

. Knowledge, training and practical experience with computerized

data bases for tracking, ordering, receiving and reporting of equipment

parts and supplies.

. Maintained records of all maintenance and repairs preformed on

all equipment mentioned above.

Utilities Equipment Repair

United States Army

Fort Stewart, GA 31314

2006 November to 2009 August

912-***-****

. Knowledge with professional training and practical experience

as a Utilities Equipment Repair Specialist.

. Which includes freezers, heater, vehicle heating and cooling

systems, and air conditioners

. Performed full maintenance and semiannual, annual, biannual

services on all equipment listed above.

Sheritta,Kendy,Nemeth

page 2

. Maintenance and services to include maintaining and changing

all fluids, belts and batteries.

. Fundamentals of schematics and wiring diagrams to trouble shoot

malfunctions, rebuilding engines, recharging cooling systems, installing

and removing parts, and installing mobile air conditioners and heaters.

. I have knowledge and practical training on generators ranging

from 2 kilowatt to 15 kilowatt systems. Performed maintenance and services

which includes rebuilding engines, internal generator, and preformed

troubleshooting using schematics and wiring diagrams.

. Along with my regular duties as a Utilities Equipment Repair

Specialist I also performed mechanical repairs on Mraps, RG33, Hmvees,

LMTV'S, and Hemtts

Store Associate

AAFES (Army and Air force Exchange Services)

Ansbach Germany

2005 February to 2006 June

098-***-*****

. Operated a cash register and other sales equipment.

. Balanced daily financial transactions.

. Stock shelves and maintained store merchandise.

. Assisted customers with there concerns and complaints.

Customer Service

PRC (Precision Response Corporation)

Miami Gardens, FL

2003 December to 2004 November

954-***-****

. Navigated and entered data in the computer in a timely and

efficient manor for Direct TV.

. Processed customer information.

. Resolved billing and technical issues for customers.

Education

. High School Diploma-McArthur Senior High School 2003

Sheritta,Kendy,Nemeth

page 3

TRAINING

. Fort Jackson South Carolina United States Army basic training

2006 June to 2006 August

. Aberdeen Proving Ground Maryland Ordinance Center and School

2006 August to 2006 November

ADDITIONAL SKILLS

. Efficient in Microsoft Words, Microsoft Excel, and Word Perfect

. Knowledge of Power Point

. Proficient in Sams-E (Standard Army Maintenance System)

CERTIFICATIONS

. Drivers Training 2006 December.

. Army Accident Avoidance Course 2007 February

. First Combat Training Brigade 2006 August

. CfC/HCFC Refrigerant Type I & II 2006 November

. Refrigerant Recovery/Recycle Qualified 2006 November

AWARDS and HONORS

. Army Commendation Medal 2006

. National Defense Service Medal2006

. Global War on Terrorism Service Medal 2006

. Iraq Campaign Medal with Campaign Star 2008

. Army Service Ribbon 2007

. Overseas Service Ribbon2009

. Driver and Mechanic Badge with Driver-Wheeled Vehicles 2008



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