Diana Rocha

**** ****** ******

Saginaw, MI *****

989-***-****

abj457@r.postjobfree.com

OBJECTIVE

Is to obtain a position where proven strengths in the areas of organizing,

managing, administrating and implementing will profitably contribute to a

company's effective and efficient operation.

BACKGROUND SUMMARY

Extensive experience and increasing responsibility has included:

. University Recruiting Coordinator

. National Student Program/Commercial Development Program Coordinator

. Work Processes Administrator

. Customer Relations

. Medical Records Management

. Scheduling Management and Support

. Database Administration

. Rail Coordination

- SAP

- EDI

. Computer Experience

- Frontpage

- MS Office

- Peoplesoft /Taleo

- Radian

PROFESSIONAL ACCOMPLISHMENTS

Coordinated university recruiting for 400 recruiters, which, included

facilitation of activities, career fairs, diversity conferences and

arranging interview schedules for a major corporation on campus.

Coordinated offsite hiring expos for a major global corporation within

three different states involving 300 potential candidates and interfaced

with external vendors.

EMPLOYMENT EXPERIENCE

Macy's, Human Resources, Saginaw, MI (2009-Present)

- Facilitate screening process and correspond with applicants via

macysjobs.com within Taleo.

- Coordinate interview process for store management team.

- Responsible for inputting employment data into Peoplesoft.

- Perform administrative tasks for all new hire paperwork.

- Facilitate new hire orientation and training sessions as needed.

- Coordinate and schedule all in-store training.

- Act as liaison for District Human Resource office for all HR issues and

objectives.

- Compile daily deposit, release deposit to armored carrier, accept change

delivery, call bank to place change orders.

- Balance change drawer and replenish registers.

- Maintain callout log.

The Dow Chemical Company, Midland, MI. (1989-2009)

Various Positions

- Supervise two college co-ops; providing leadership, support, training and

development so co-ops could function independently.

- Creation and updating job posting via Taleo to post externally within

company website.

- Assist recruiters with user access and Subject Matter Expert (SME) for

recruiter questions regarding Taleo.

- Training new Student Program Advisors and employees on the National

Student Program Database.

- Guide Hiring Managers through the external hiring process, from onsite

interviews through onboarding of selected candidate.

- Facilitate and assist report to work sessions for National Student

Program and Full-Time employees.

- Office Administration and management of processes and systems to support

the Plastics Supply Chain organization.

- Responsible for performing duties associated with EDI (Electronic Data

Interchange) billing, goods issue, and creation of border crossing

documents of railcars shipping from major US sites, utilizing the N.A.

Rail EDI Process within SAP.

- Provide data reporting and analysis support to the team on a

daily/monthly basis. This involved managing information from Business

Objects and SAP, preparing pivot tables and charts for display of data,

tracking raw material and inventory data.

- Coordination of the Sample process with DH and Clariant.

- Creation and approval of management of change process (MOC).

- Purchasing SAP Fax Administrator, reviewing the autofaxing report and

contacting Purchasing, the Dow Analyst, and/or AT&T if there were fax

transmission problems.

- Creating Excel reports for two databases, by exporting out forecast from

LogPlus to Excel, edit forecast for one database within LogPlus through

EDITINTEL.

- Compose reports from Microsoft Access Database.

- Creation and management of Health Services and University Recruiting

websites via Frontpage.

- Retrieving medical records, preparing flow sheets, finalizing daily

schedules, initializing patients within Radian, changing appointment

times, preparing packets, etc

- Manage the front reception desk and waiting area, including the ability

to handle all customer service complaints and calls, directing calls to

the appropriate place, managing patient flow and waiting time, setting

quality standards and measures for customer service interactions.

- Medical Records Administrator managed the creation, updating and records

retention of medical records for new hires, current and retired

employees.

EDUCATIONAL BACKGROUND

BA, Business Administration, Northwood University, Midland, MI

AB, Executive Secretarial, Great Lakes Community College, Saginaw, MI

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