Customer Service Assistant

Kira Richardson-Lewis

Florence, Mississippi

Phone 601-***-****

****.*******@*****.***

Objective:

I am experienced as a certified nursing assistant with over 12 years of experience, seeking a position in a reputed health

organization where I can apply my best clinical skills. I am currently in the process of renewing my certification so I am currently

looking for a position that does not require certification.

Personal Summary:

• Excellent clinical, customer service and communication skills.

• Ability to quickly learn new concepts and skills.

• Knowledge of medical terminology and infection control standards.

• Knowledge of age specific developmental factors specific to adult and geriatric residents.

• Excellent verbal and writing skills.

Education and Certification:

Certified Nursing Assistant Course, Long Beach Regional occupation center (1994)

G.E.D from Duling high school, Jackson MS, (2000)

Work History:

Briar hill rest home – Florence,MS

Certified Nursing Assistant (2001-2008)

Job Description:

• Provided nursing and nursing related services to residents.

• Maintained homelike environment for the residents.

• Protected and promoted resident rights and assisted the person to maintain independence.

• Provided routine care to the patients.

• Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.

• Maintained the ward neat and clean.

• Obtained specimens, weights, and vital signs of patients.

River oaks hospital- Flowood, MS

Certified Nursing Assistant(2001-2002)

Job Description:

• Provided nursing care in accordance with resident care policies and procedures.

• Ensured the safety and well-being of the residents is maintained.

• Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan.

• Given enemas to patient when needed.

• Measured and recorded patient's fluid intake and output.

• Managed supply inventory and supply requisitions.

• Provided medication reminders.

.

GrandView care center- Long Beach, CA

Direct care worker(1995-2000)

Job Description:

• Provided nursing and nursing related services to residents.

• Maintained homelike environment for the residents.

• Protected and promoted resident rights and assisted the person to maintain independence.

• Provided routine care to the patients.

• Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.

• Maintained the ward neat and clean.

• Obtained specimens, weights, and vital signs of patients.

• Provided nursing care in accordance with resident care policies and procedures.

• Ensured the safety and well-being of the residents is maintained.

• Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan.

• Given enemas to patient when needed.

• Measured and recorded patient's fluid intake and output.

• Managed supply inventory and supply requisitions.

• Provided medication reminders.

• Assisted developmentally disabled residents with activities of daily living and training.

Contact this candidate