Customer Service Sales

Location:

Posted:

October 06, 2010

APRIL J. STRICKER

Telephone: 651-***-**** **********@*******.***

EXPERIENCE____________________________________________________________

Administrative Assistant/Accounts Receivable 2006 to August 2010

EAC Product Development Solutions, Burnsville, MN

. Managed busy switchboard, and greeted customers

. Managed accounts receivable and responsible for collections

. Responsible for invoicing for three departments

. Coordinated all travel reservations for sales staff and management

. Calculated and processed commissions for sales staff

. Ordered and managed inventory for training department

. Managed calendars for management, conference rooms and equipment

. Shipped and received packages

Resident Manager 1995-1998

D.H. Gustafson Company, Burnsville, MN

. Responsible for all aspects of management of a forty unit development

. Collected rent and maintained high customer service relationship with

tenants

. Coordinated scheduling of maintenance and supervised staff

. Interviewed and qualified potential tenants

. Implementation and enforcement of company policies

. Marketing and competitive analysis on semi-annual basis

Cashier, Sales Associate, Office Assistant, Overnight Stock 1991-1999

K-Mart Corporation, Burnsville, Minnesota

. Initially hired as cashier

. Promoted to Sales Associate with increased responsibilities

. Promoted to Office Assistant

. Trusted to handle large amounts of currency

. Responsible for processing cashier's envelopes, and preparing daily

deposits

. Performed general accounting functions including data entry and

auditing of balances

COMPUTER SKILLS_______________________________________________________

. Microsoft Office Products (Word, Excel, Outlook, PowerPoint,

Publisher), Netsuite

EDUCATION_____________________________________________________________

Inver Hills Community College, Inver Grove Heights, Minnesota

. Various business, Spanish and general classes

Minnesota Multi-Housing Association, Bloomington, Minnesota

. Certified Resident Manager Accreditation