Customer Service High School

Location:

Posted:

October 06, 2010

Kristina Roman

Peyton, CO. ****1

Email: *****************@*****.***

Objective:

To work in a position that will allow me to utilize my knowledge and

experience in the customer service area.

Summary of qualifications

I have great customer service abilities, great team player, can handle

pressure well.

I have learned to listen to the customers to find out their needs and

wants; and then to help them obtain the right products and services which

fit their needs, can multi-task and have the ability for attention to

detail. I possess good leadership skills and can bring with me the

knowledge and great customer service I have to offer.

Education and Training:

Graduated from Randolph High School in 1981

Microsoft 2008

Microsoft XP

Microsoft Excel

Professional Experience:

Aug. 2009 to April 2010- Byrne Real Estate and Property Management: Answer

4 line phone system with ease, set showings, advertisement, scan, copy and

file.

Dec. 2006 to April 12th 2009 - Colorado National Bank, Colorado Springs /

Falcon: Teller 2, opened new accounts, C/D's. Worked 4 line phone system,

cash handling daily, balancing teller drawer, vault and ATM's

Sept 2002 to July 2006 - Vectra Bank, Colorado Springs: From entry teller

to teller 3 with supervisory and training responsibilities. Worked 7 line

phone system

Mar 1986 to Apr 1997 - ENT Federal Credit Union, Colorado Springs, CO:

Teller, Assistant Lead Tell, Vault Teller. Performed normal teller

associated activities, made monthly teller schedules for up to 20 tellers,

balanced the vault, conducted teller reviews and wrote associated write-

ups.

Additional Qualifications:

Bonded