Customer Service Administrative Assistant
Resume:
DAWN WALKER
Surprise, AZ 85388
abj3xo@r.postjobfree.com
Home: 623-***-****
Mobile: 215-***-****
OBJECTIVE: An adaptable professional with over 20 years of experience in
administration, seeks an administrative position utilizing office
management and multi-tasking skills with a strong ability to plan and
prioritize.
EXPERIENCE:
11/2003 – Present
Administrative Assistant
Management Consulting Services Collegeville, PA (work from home)
Administrative Services for Satellite Company such as,
o
invoicing, expense reports, correspondence, phones, filing
Oversaw vendor relations between contractors and sub-
o
contractors
Handling Finances such as checking accounts, accounts
o
payable, accounts receivable, time sheets and expense
accounts
11/2001 - 11/2003
Maricopa County Sheriff's Office Phoenix, Arizona
Government and Public Sector Administrative Assistant I
Responsible for maintaining personnel files and payroll
o
records.
Responsible for arranging appointments and meetings.
o
Prepared agendas for meetings and prepared complex records
o
and reports.
Responsible for processing confidential matters.
o
Answering phones, distribute mail for supervisors as well as
o
inmates.
Greet visitors as well as attorneys and other members of the
o
legal profession
Responsible for tracking and maintaining Pro-Per Inmate
o
records and files, phone records and visitation logs.
Responsible for maintaining and entering Departmental reports
o
into the LEJIS system
10/1999 - 7/2001
Murray Realties, Inc. Plantation, Florida
Administrative Assistant
I worked one on one with the broker/president compiling
o
reports, personal and business correspondence. Answer several
phone lines. Computer programs such as Windows, Excel, Works
and various internet programs as well as a real estate
program called Stellerview.
Ran errands. Bank deposits. Various clerical office duties.
o
11/1997 - 4/1999
Global Cable Services, Inc. Auburn, Alabama
Project Administrative Assistant
Responsible for handling customer service, customer
o
complaints and daily work schedules. Detailing daily job log.
Oversaw weekly payroll, invoicing, time sheets and expense
reports. Scheduling appointments. Light equipment maintenance
scheduling. General office duties working with various
computer programs relating to underground cable construction
2/1997 - 10/1997
DC Wiring, Inc. Swedesboro, New Jersey
Dispatcher
Responsible for handling customer service as relating to
o
cable TV.
Oversaw customer appoints, customer complaints.
o
Dispatching cable installers before, during and after a job.
o
Maintaining daily log of all jobs completed, not completed
o
and troubleshooting.
Prepared weekly reports to supervisor.
o
Oversaw training of new dispatchers
o
10/1994 - 11/1995
Shanco Cable Corporation Utica, New York
Secretary
Handled all typing, filing, record keeping and various other
o
clerical duties.
Oversaw maps and locations for current and future days work
o
Responsible for customer service and appointment setting,
o
weekly payroll.
Handled daily work orders for 36+ contractors. Dispatching
o
all contractors to and from jobs.
EDUCATION:
Associate Degree in Administrative Legal Secretarial.
o
FBI Certified Fingerprint Identification
o
CNA (Certified Nurse Assistant) 1989
o
Personal Care Aide 1989
o
Home Health Aide 1989
o
SKILLS:
ACJIS Network Terminal Operator
o
References:
Lt. Mike Hall
o
Maricopa County Sheriff's Office
o
Shift Commander
o
o
Capt. Tracy Haggard
o
Maricopa County Sheriff's Office
o
Commander
o
o
Lt. Kim Thompson
o
Executive Officer
o
Maricopa County Sheriff's Office
o
o
Wayne Walker
o
Unitek USA, LLC
o
Safety Inspector
o
o
Contact this candidate