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Customer Service Project

Location:
Orlando, FL, 32828
Posted:
October 06, 2010

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Resume:

Vineetha Ramachandran, B.S, MBA Graduate

***** ********* *** **,

abj3xg@r.postjobfree.com

Orlando, Florida 32828

407-***-****

OBJECTIVE Seeking an exciting career in Engineering/IT or Business

Management/Business Analyst field

PROFILE I am a highly motivated, organized, competent, hard-working,

quick-learner recent MBA graduate with good communication skills

(oral and written), strong work ethics and solid problem solving

skills. I am a team player, demonstrating leadership and team

building qualities in group projects. I have also completed

assignments in an accurate & timely manner and am adept at multi-

tasking as well as performing in a fast paced environment. I

greatly enjoy challenges and team participation, and seek a

growth opportunity where I can make a substantial contribution

in meeting organizational objectives.

EDUCATION UNIVERSITY OF PHOENIX, Central Florida Campus - ORLANDO, FL

Recent MBA graduate, completed my MBA degree (on campus/ full

time) and graduated

On 09/26/2009

Cumulative GPA - 3.92

TRIVANDRUM ENGINEERING COLLEGE - KERALA UNIVERSITY, INDIA

Completed only 3 semesters of MBA due to immigration to

U.S, June 2000-November 2001

NMAM INSTITUTE OF TECHNOLOGY, MANGALORE UNIVERSITY, INDIA

BTech (BS) Civil Engineering, graduated in July 1999

COMPUTER SKILLS

MS Office products (3 years experience)

2. Word

3. PowerPoint

4. Excel (Data analysis, Calculations, Pivot Tables,

Charts, ETC & EAC)

5. Access (Relationships, Query, Forms, Reports and Data

Analysis)

MS Project and Mega Stat (6 months experience)

Experience in programming using FORTRAN (almost 2 years experience)

Certification in C++, CAD design systems, STAAD III and MULTIMEDIA

(obtained in 2000) (6 months experience)

Database skills: (1 year experience)

10. Have installed and used MySQL.

11. Know basic DML and DDL commands

12. Know basics of E-R diagrams

13. Know basic design of databases(using relations like 1-1,

1-m and m-m)

14. Understanding of SDLC and UML diagrams

MBA SKILLS (2 years experience)

Acquired a great deal of knowledge and understanding of financial concepts

such as capital structure, cash flows, WACC, CAPM, Time Value of Money,

PV,FV, NPV, IRR, Payback period, Profitability analysis, amortization,

bonds, stocks, derivatives, put option, call option, money markets, hedge

funds, futures, swaps and much more.

Strong interpersonal skills, excellent meeting management and presentation

skills, effective time management skills.

Proficient in using Microsoft Office products Excel, Word, Outlook and

Power Point; Microsoft project software including Critical Path

Methodology, WBS and Gantt charts; Mega stat software and Google Ad words

Experience in using Excel Pivot Tables and preparing ETC and EAC

Knowledge of job accounting, production schedule and control, incremental

analysis and cost, profit, and volume analysis.

Familiar with QuickBooks software and TurboTax

Experience in using social media tools such as tweet stats, twitalyzer.com,

Social Mention, BudUrl, Compete.com, Radian6,Google Analytics, Google Ad

sense and Pay per click

Fluent in both English and two Indian languages

Excellent analytical, mathematical, research and leadership skills

Strong oral and written communication skills.

WORK EXPERIENCES

06/07 - present MBA Graduate/Business Partner/Software Product

Development

. Currently working on developing an internet dating site (pet

project)

. I have written and presented more than 150 research papers on

real world business scenarios including the current economic

state during my course work. I have also completed and

presented a very practical strategic plan for General Motors

during my final MBA course for which I got a great deal of

appreciation from my professors.

. My other MBA projects included developing a marketing plan

and campaign for a spa business in Orlando area; developing a

business plan, work flow chart and supply chain process for a

green project (pallet sanitization business); analyzing

financial documents and market volatility of prominent

corporations; analyzing company budgets using actual

performance, previous budget figures, estimated revenue,

expense reports, and other data sources to control funds and

provide for proper financial administration; applying

principles of accounting to analyze financial information and

prepare financial reports; analyzing the control of accounts

and records in such areas as disbursements, expenses, tax

payments, and income; conducting an IPO launch for a given

scenario based company; analyzing the culture, social and

economic developments of different countries and developing

an HR system for a scenario based Software Company.

. Plays call and put option games in thinkorswim.com.

. Working as a part time independent business

consultant/partner for our family business.

03/04 - 06/2007 Internet sales, Marketing/Pricing/ and Customer Service

Experience/ Stay at home mom

Maintained a jewelry store in eBay

02/01 -07/01 MBA Intern, HINDUSTHAN LATEX LIMITED, KERALA, INDIA

( Worked as an MBA intern in the Human Resources Department

( Surveyed the workers (statistical study of health issues

vs. no: of years worked)

( Analyzed data

( Prepared an in depth report on the completed project.

( Conducted a presentation based on the report.

01/99 - 06/99 Engineering Intern, HOSPITAL CONSTRUCTION PROJECT, KERALA,

INDIA

( Worked as an engineering intern during the six months

construction project

( Communicated with fellow students, engineers, instructors

and workers

. Prepared an in depth report on the completed project.

. Conducted an in-class presentation based on the project.

HOBBIES

Reading, writing blogs, tweeting in twitter, playing money

games, gardening, cooking, designing, painting and astrology

OTHER

US Citizen

PTA member and volunteer for Stone lakes Elementary School

I attend regular PTA meetings at school, raise questions,

recommend new ideas, give feed backs and help them with their

fund raising events. I am also working as a volunteer in Stone

Lakes Elementary school to help them with their regular needs.

I am also a YMCA member.

Community Services

I have also conducted community garage sales and games for kids

during festival occasions.

Countries I have visited

United Kingdom, U.A.E, Singapore, Bahamas and India

My blog address

http://vineetharamachandran.blogspot.com/

REFERENCES

Roderick Kiser, UOP faculty, Retired HR professional from

Lockheed Martin, Orlando, FL

407-***-****, 407-***-****, abj3xg@r.postjobfree.com

Rob Giorgi, Sr Staff Systems Engineer, Lockheed Martin,

Orlando, FL

407-***-****

Patty Piazza, Accountant, Northrop Grumman, Orlando, FL

407-***-****, abj3xg@r.postjobfree.com

Jacqueline Jackson, Loan Officer, Fairwinds Credit Union,

Orlando, FL

321-***-****, abj3xg@r.postjobfree.com

Dr. Robert A Miller Jr, Dean of Graduate Studies. University of

Phoenix, Maitland Campus, FL

407-***-****, abj3xg@r.postjobfree.com

Dr. John E Vincent, Faculty, University of

Phoenix, Maitland Campus, FL

407-***-****, abj3xg@r.postjobfree.com



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