Customer Service Medical Assistant
Resume:
Latonia Natasha Jackson
**** ******* ****** ***** ***: C
Tampa, Florida 33617
abj3vr@r.postjobfree.com
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EDUCATION
Everest University-Tampa, Florida September 2010
Diploma-Medical Assistant
RELEVANT COURSEWORK
Medical Terminology, Pharmacology, Medical Office Procedures, Exams & Specialties, Diagnostics
Procedures, Basic Clinical Procedures, EKG Interpretation, Anatomy &Physiology
CERTIFICATIONS
HIPAA and CPR
COMPUTER SKILLS
Microsoft Office-Microsoft Excel
Medisoft 14
WORK EXPERIENCE
SHEEHY ANKLE & FOOT CENTER August 2010-September 2010
EXTERNSHIP (160 hours)
• Process patients in; Set up patient rooms
• Scheduled appointments, insurance verifications
• Prepped for various office procedures, and injections
G4S Youth Services, Tampa, Florida January 2007-Present
Shift Supervisor
• Supervises the therapeutic milieu on the unit, enforces the level system or other methods of
behavior management
• Monitors Program Staff to ensure residents carry out activities of daily living, when congruent with
the residents’ treatment plan and needs, age, and development level
• Carries out general nursing assistance necessary to treatment of residents as assigned and
supervised by LPN to include medication administration
GLADES CORRECTIONAL INSTITUTION, Belle Glade, Florida January 2004-November 2006
Correctional Officer
• Ensures accountability and supervision is maintained in housing units
• Provide care, custody, and control of inmates in a penal institution in accordance with established
Department of Corrections regulations and procedures.
• Ensure the safety of the public by conducting security inspections of the facility and fence lines
SUBWAY SANDWICH SHOP, Belle Glade, Florida February 2002- January 2004
Crew Member/Closer
• Provide professional, prompt, customer service
• Completing customers purchases accurately and efficiently
• Perform all closing duties including calculating all money and profits for the shift
ACHIEVMENTS/REWARDS
Employee of the Quarter-November 2008; October 2009
Deans List
Presidents List
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