Manager Quality Assurance

Edward P. Wintergrass

**** *********** *****

Mechanicsburg,Pa,17055

Home: 717-***-****

E-Mail - abj3vk@r.postjobfree.com

BACKGROUND SUMMARY

A hands on and a multi task self starting manager experienced in a variety of

areas in warehousing and distribution ranging from food service, consumer goods,

value added services, co-packing, automated pick pack operations to paperless RF

WMS systems which improved efficiency and decreased costs by streamlining

different methods and systems for the company.

PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS

Lowe's, Harrisburg, Pa

2009-

Sales associate for the outside lawn, gardening and hardware departments.

Functions include sales, cycle counting, setting up displays according to Plano

gram and other duties as assigned.

GENCO Distribution, Columbia, Maryland and Lavergne, TN

A multi- million dollar privately owned 3rd party logistics company

Facility Manager (temporary assignment)

2007-2008

Managed the start up of Dell's retail reverse logistics business in Lavergne, TN.

Responsible for the transition from a manual reporting system to a systematic

management system. Involved in improving operations from the main facility by

performing special projects and improving the processes. Uncovered

Errors in present mode of operation, which had a potential loss of tens of

thousand of dollars for both GENCO and the customer.

Manage the closing of a reverse logistics reclamation facility on a contractual

basis. Responsibilities include: Working closely with the customer in laying out

a strategic plan in relocating the account. Executing the plan without

interruption to the present business at hand. Responsibilities included but not

limited to timely staffing reduction, forecasting, inventory control, accounting,

relocating of product, components, etc., managing the facility with limited

resources and making timely decisions for both GENCO and the customer based on

past experience.

Pfaltzgraff Retail Fulfillment Company, York, PA. A division of Life Time

Brands

A Retail fulfillment/Wholesale company that distributes pottery, kitchen and bath

accessories.

Operations Manager

2004-2006

Managed both the Retail and Wholesale part of the business. Responsibilities

included: Interfacing with the call center and fulfilling orders via phone, web

sites and the internet, responsible for the shipping of orders throughout the

country to the company owned outlet stores. Was also responsible for the

pricing, ticketing and shipments of non-Pfaltzgraff product for both retail and

Wholesale.

Was an integral part of freight negotiations that saved the company over $400,000

in 2005

Right sized all departments labor

Developed labor-planning tools for all departments

Enhanced a picking method that increased efficiency by 29%

Reduced unloading time of source inbounds from Asia by 30%

GENCO, Shiremanstown, PA

A multi- million dollar privately owned 3rd party logistics company

Temp. Consulting Mgr.

2003-2004

Managed and set up multiple warehouses in excess of 530,000 square feet and

annual revenue in excess of $6 million. Responsibilities included: financial and

accounting, payroll, staffing, training, associate relations, 70,000 plus square

foot reverse logistics return center, purchasing, forecasting, export shipping

and custom manufacturing.

Exceeded corporate audit requirements in both safety and GWP practices

Standardized productivity record keeping enabling accurate budget preparation

Involvement in a web based installation of a new WMS operating system

Set up and made corporate and OSHA compliant a 146,000 square foot over flow

facility

Reviewed and enhanced monitoring tools for accurate record keeping

Provided expertise to the reverse logistics department

Exel, Mechanicsburg, PA

1990-2003

A multi- million dollar 3rd party distribution logistic

company

General Manager

Managed multiple warehouses in excess of 1.2 million square feet and annual

revenue in excess of

$16 million. Responsibilities included: Budgets, financial and accounting,

payroll, staffing, training, associate relations, quality assurance,

administration of work rules, purchasing, forecasting and costing out special

projects such as; shrink wrapping, exports and special direct to store

modulars. Experience with modeling tools in business development.

Met financial obligations 10 out of 13 years

Acquired, set-up and managed multiple warehouses with code date sensitive

product in a 24x7 operation

Achieved a 99.6% turn time customer satisfaction

Assisted in the implementation of a warehouse design for Peapod (Home Shopping

through the Internet) for the purpose of incorporating a Warehouse management

system with policies and procedures to maintain inventory levels, rotation and

order fill

Achieved "Distribution Center of the Year Award in 1990, 1991 and 1992, a

milestone never achieved before

Relocated 2 contracted accounts utilizing over 1,100 trailers in a 3 month time

period without interruption to the normal business flow

Achieved a 97% Inbound and outbound carrier turn time performance based on

carrier appointments. Result was that the customer was able to negotiate lower

transportation costs

Participated in a workshop for the purpose of standardizing the attendance

Policy Company wide throughout the United States

Recognized in 2001 as the top distribution Center provider for the customer. As

the result a contract extension was awarded

Assisted in numerous start-up operations around the country and Mexico City.

Coaching and teaching experience helped solidify the accounts along with the

sharing of best practice

Attended seminars for sales, negotiations, communication and people skills

Sponsored various workshops that either increased productivity and / or reduced

costs out of the supply chain 15-20%

Yves Saint Laurent, Mt. Pocono, PA 1983-1990

A multi-million dollar a year Fragrance and Cosmetic Distribution

Retail fulfillment Company

Retail Whse. Manager

Total warehouse responsibilities of over 100 associates in a state of the art,

totally automated picking system which included over mile of flow racks and

conveyors. Responsibilities included: budgets, staffing, administration of work

rules, payroll, productivity record keeping and associate relations. Additional

responsibility included the managing of all receipts from parent company in

France.

Assisted in the designing of a new warehouse in New York, which eased the

transition for relocation

Managed the duty free business with 100 % accuracy of throughput

Achieved financial goals in all of the 7 years and was bonus eligible

Blue Ridge Winkler Textiles, Bangor, PA 1973-1983

Retail Supervisor/ Assistant Warehouse Manager

Responsible for the napping, sheering and shrink-wrapping of velour type

materiel. Additional functions included inventory control, picking, packing

and shipping of the product via an automated conveyor to a customer base

throughout the United States and overseas.

EDUCATION AND TRAINING

East Stroudsburg University - East Stroudsburg, PA

Bachelors Degree in English

TECHNICAL SKILLS

Familiar with Microsoft Excel and Lotus Notes and other email services

Word Palm Pilot

Databases Ecometry

R-Log

Radio Frequency

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