Chiquita Ruffin
Birmingham, AL 35242
Home:205-***-****
Other:205-***-****
abj3uq@r.postjobfree.com
Objective:
An entry-level position or higher to show that I am a team player and I
always give 100% in whatever I do.
Experience:
Wachovia
May 2010- Present Phone Banker I Homewood, AL
Receive and respond to a high volume of incoming calls from Regions
customers in a fast paced, competitive environment.
Attain high sales performance standards.
Follow-through on customer inquiries, requests or complaints; resolve
issues promptly; place follow-up telephone calls to customers as necessary.
Identify sales opportunities. Evaluate customers' current relationship and
business objectives to effectively recommend additional products or
services.
MW Tux
February 2006- August 2009 Assistant Manager Trussville, AL
Opening and closing store, doing daily paper work, customer service with
face to face consultations, making confirmation calls to customer, cash
handling, making daily bank deposits changing store displays, inventory
control, helping with freight, gave new sales strategies to help increase
sales
Hometown Suites
December 2008- July 2009
Opening and closing hotel, checking guests in and out, answering general
questions and taking and modifying reservations, also handle concierge
duties and occasional housekeeping tasks
Certegy
October 2005 - May 2006 Collector Tuscaloosa, AL
Collector for major department and home appliance stores. Making inbound
and outbound calls. Notating each conversation in an AS/400 system.
Pier 1 Imports
June 2005 - October 2005 Sales Associate Meridian, MS
Helping customers, filling out special orders for pickups, filling out
credit applications, helping with freight and furniture sales
It's Fashion
February 2002 - March 2005 Assistant Manager Meridian, MS
Giving great customer services skills, gave new sales strategies to help
increase sales, helped with inventory, opening and closing store, store
displays, filling out paperwork, answering phone, updating past due
accounts, and cashier and computer skills.
Education:
University of West Alabama
December 2005 Other Physical Therapy Livingston, AL
Coursework includes: Anatomy, psychology, Calculus, and physiology
Choctaw County High
May 2000 High School Butler, AL
Advance Honor Graduate, Beta Club inductee, Yearly Honor Roll
Skills
Fast learner, Microsoft Excel, Microsoft Word, PowerPoint, Outlook