Customer Service Sales

Jazmine A. Rodriguez

**** ********** **. ***. ***

Davie FL, 33314

347-***-****

*******@*****.***

Skills:

• Excellent knowledge in MS Word and PowerPoint.

• Strong organizational, detail-oriented and communication skills

• Excellent oral and written communication

• Quick and fast paced learner

• Bilingual – English and Spanish

• 40 WPM

• Good etiquette

• Great customer service

Experience:

Sports Authority Pembroke Pines, FL

Sales associate July 09-Present

• Provided excellent customer service; communicated and helped with any inquiries.

• Answering phone calls and complaints; transferring, taking down and relating messages.

• Organized merchandise in front and back of the store; dressed manikins

• Stocked up merchandise and sporting good accessories

• Provided excellent customer service; communicated and helped with any questions they had or

were concerned about.

• Kept floor clean and maintained by picking up clothing and sneakers from the floor or other areas.

• In charge of returns and exchanges on merchandise.

AMC Movie Theatres Ft.Lauderdale, FL

Sales associate April 07 – July 09

• Answered phone calls, held tickets in advance for customers’, answered any inquiries.

• Assisted people to their seats

• cleaned theatres

• Concession stand; served food to customers’; handled money

• Organized important events such as movie premieres for notable people; set up seating arrangements; inventory;

meet and greet at the door; foods and goods set up at a certain period of time.

• Attended ticket booth; provided answers for guests about movie showings and special passes.

Education:

Hostos Community College Bronx, New York

Psychology major

January 09 - July 09

Cuny Prep High School Bronx, New York

GED Diploma

January 09

References: Available upon request

Contact this candidate