Customer Service Years Experience

Location:

Posted:

October 06, 2010

Juan Manuel Martinez

Email: *********.**@*****.*** Cell: 614-***-****

QUALIFICATIONS PROFILE:

. Skilled and professional bi-lingual English and Spanish

laborer with 9 years experience providing consistent, approachable,

labor and full range of general technical and labor support.

. Customer Service- Serve as initial point of contact for customers,

vendors, or partners. Educate customers and visitors regarding

customer services and products. Efficiently take shipment orders and

sent deliver products and promptly respond to inquiries via email, fax

and telephone.

. Technical Support- Adept with Microsoft Word. Capable of managing

complex, multi-line telephone system.

. Key Strengths- Excel with developing strong relationships with staff,

senior executives, and clients; strong record creating a positive

impression. Highly organized and conscientious; entrusted by

management with confidential materials. Adapt quickly to new and

evolving environments.

. Professional Skills- Extraordinary capability to schedule and assign

work to others. Capable to learn of all types of machines and

equipment. Have good experience as construction laborer. Excellent in

communication so no problem while working with co-workers. Able to do

work as independent or as a team member.

PROFFESIONAL EXPERIENCE

. Repair Technician, Snyder Blake- Intel Sol 2010-2010

Analyzed and repaired time-sensitive depot computer repair, reverse

logistics, asset recovery, and service parts distribution. Produced

calmly and efficiently high quality work and meet deadlines in a fast

paced, high volume environment successfully.

. Dispatcher, Loader Operator, Laborer, VLD Grading 2002-2010

Serve as first point of contact, fielding telephone calls, greeting

visitors, and responding to customer and vendor inquiries. Perform

wide ranging functions such as maintaining and tracking progress and

weights of loader vehicles according to state laws. Started as a

laborer worker promoted to Loader Operator and later promoted again to

Dispatcher.