Manager Customer Service

Chad Holmes

**** ****** **.

Westminster, CO ****1

Home Phone: 207-***-****

E-mail: abj3qa@r.postjobfree.com

Objective: To secure a position within a thriving corporation that will

encourage me to utilize my full skill set and education.

Summary: College graduate with a B.S. in International Business and

Logistics. Three years experience as a Warehouse Manager.

Supervised and managed thirteen shipping and receiving

personnel. Managed all aspects of four storage facilities, as

well as the rotation of inventory in three outsourced storage

facilities. Managed company fleet of trucks and drivers.

Education:

Maine Maritime Academy 2001-2005

Focus: International Business & Logistics

Degree: Bachelor of Science

Maine Maritime Academy 2008-2010

Focus: Power Engineering Technology

Completed 61 credit hours

Old Town High School 1997-2001

Major: General

Degree: Diploma

Experience:

July - Aug. 2010 Meyer Engineering Mobile,

AL/Panama City, FL

Safety Observer: Observed a Disaster Relief Contractors staging site

for safety violations. Patrolled Miramar Beach, observing the Contractors

Oil Technicians' operations for safety violations, as well as for signs of

heat stress. Reported safety violations to the Contractor as well as to

Unified Command. Recorded hourly readings of temperature, humidity, and

heat index. Suggested work/rest ratios for Oil Technicians depending on

the recorded data. Prepared daily Job Safety Analysis' (JSA's) with the

Contractors Site Safety Manager. Performed safety briefings to Oil

Technicians daily. Worked closely with the Contractors Site Safety

Manager, OSHA, United States Coast Guard, and British Petroleum officials,

ensuring a safe working environment.

May - Sept. 2009 University of Maine Heating Plant

Orono, ME

Assistant Watch Engineer: Worked daily with the Plant Maintenance

Engineer and plant Supervisor. Prepared five Babcock &Wilcox water tube

boilers for state inspections which included performing LOTO's, confined

space entries, water washes, refractory patching, etc. Serviced turbine

pumps, which included dismantling, installing labyrinth seals, installing

steam inlet governors, etc. Often worked 12 hour shifts aiding the Boiler

Operators, which often consisted of bringing Boilers up to pressure,

putting them on-line, and taking them off line. Performed rounds which

included inspecting pumps, recording readings, and checking alarms.

Observed the installation of a Back-Pressure Turbine.

Oct. 2005 - Aug. 2008 Penobscot McCrum L.L.C. Belfast, ME

Warehouse Manager: Supervised and managed a crew of four truck

drivers and nine loading dock attendants for a high volume frozen food

company. Responsible for the daily operations of four in-house warehouse

storage facilities as well as the rotation of inventory in three outsourced

warehouse facilities. Supervised the loading and unloading of finished

products and raw materials. Directed and participated in quarterly

inventories. Worked closely with the Logistics Manager, Director of

Materials Management and Production Manager to ensure proper inventory

levels of both finished product and raw materials. Often filled in for the

Logistics Manager, which consisted of building loads, finding carriers,

creating bill of ladings, scheduling 1st drops, scheduling ETA's for

loading, and also troubleshooting discrepancies with both carriers and

customers. Performed all hiring, firing, training, payroll, and work

scheduling for loading dock attendants and truck drivers. Performed route

scheduling for trucking fleet. Responsible for scheduling maintenance of

trucks and trailers.

May - Sept. 2005 Eaton Peabody Attorneys at Law Bangor,

ME

Human Resources Assistant (Co-op): Assisted the Director of Human

Resources in all day-to-day operations. Aided in the selection,

interviewing, and hiring processes of applying candidates. Shadowed the

Training Coordinator and helped develop a customer service satisfaction

training program. Worked closely with several employment law attorneys.

Researched and formulated informative guides for clients pertaining to

human resources oriented topics.

May - Sept. of 2003 and 2004 Pine Brook Corp.

Kittery, ME

Laborer: Performed hands on, labor intensive tasks for a fast paced

construction company. Erected and dismantled scaffolding, barricades, and

concrete forms. Dug trenches, stacked lumber, measured and marked areas

for future construction. Operated forklifts, backhoes, trenchers and

cranes.

Certifications:

40 Hour HAZWOPER

PEC Mod 3 (Post Emergency Response)

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