JEFFREY ZAHORUJKO
614-***-**** . **** Dover Ridge Ct. Blacklick, OH 43004 . e-mail:
abj3ny@r.postjobfree.com
objective
Seeking full time employment in which I can use what I
have learned from my current occupation, along with my
interpersonal and problem solving skills, in a new and
exciting career field.
SKILLS
Research/Communication: Fast paced college courses which
required gathering and interpreting research data.
Writing reports/articles and presenting to peers. Use
of Excel for presenting Data. Maintaining direct
contact with Lawyers regarding current cases at JP
Morgan Chase.
Punctuality: Full-time position with prompt Log-In
daily and willingness for over-time hours to ensure work
duty completion.
Customer Service: Professional and polite manner vital
in assisting customers at both JP Morgan Chase and US
Postal Service.
ExperiencE
2009-Present JP Morgan Chase
Westerville, OH
Home Lending Executive Office Relationship Manager
Assisting customers who have had there loan
modifications escalated to the executive office of Chase
CEO and related executives. Issues include dealing with
modification denial, long modification process, and
homeowners in jeopardy of foreclosure by means of
researching necessary documents for modifications
including communicating with customer lawyers and
associated congressional offices. Customer service is
first priority given sensitivity of customers'
situation.
Bankruptcy Analyst
Monitoring loans in active bankruptcy to confirm if
loans are current or delinquent. If delinquent,
responsible for sending motion for relief to Chase
litigation team. Using Microsoft Excel to set up
payment history spread sheets. Confirming Proof of
Claims are correct to assist Chase Attorneys in filing
motions against the borrower.
2004-2009 United States Postal Service Reynoldsburg, OH
Mail Carrier/Clerk
As a clerk, overseeing mail carriers so that they
receive the daily mail for delivery and return on time.
Assembling the outgoing mail from returning mail
carriers to be organized and sent to main postal branch.
Gathering, sorting and delivering mail daily which
allows autonomy to assemble and execute own route each
day, but requires worker to do in an appropriate time
setting for mail patrons. Delivery of parcel packages,
markedly increased at Holidays. Assistance with other
postal workers' routes due to illness, emergency, or
through busy season/December holidays.
education
2002-2004 Bowling Green State University
Purchasing and Production Studies, Bachelor's incomplete
1998-2002 Pickerington High School
College Preparatory Studies