Human Resources Customer Service

Hannah Funk

*** ****** ****** ********, ** 412-***-**** *******@*******.***

Objective Seeking a professional human resources opportunity with an organization that would utilize my

human resources training in addition to my business office, recruiting, and customer service

experience and organizational management skills.

Profile I am a highly motivated, dependable and versatile human resources agent with experience in a

fast-paced environment; skilled in effective communication, diverse practices of human

resources, social perceptiveness and tactful with professionals and non-professionals at all levels.

Relevant Skills

Experience maintaining, organizing and updating confidential employee/client files.

Completed background checks for potential employees including reference checks.

Conducted phone interviews with potential students to determine eligibility for enrollment.

Conducted employee interviews and developed new hire orientation programs.

Recruitment of students for online higher education.

Ensured compliance with all federal and state regulations.

Data entry into multiple systems.

Negotiated contracts successfully and honorably.

Accounting and daily bookkeeping of accounts receivable and payable.

Created weekly work schedules for employees resolving any daily gap issues that arose.

Facilitated increased sales through superior knowledge and marketing efforts.

Proficient in Microsoft Word, Excel and PowerPoint.

Education

Received a passing score on the Professional Human Resources Certification Test, 2010

GENEVA COLLEGE – Beaver Falls, PA

Bachelor of Science in Human Resources, 2009, GPA 3.8

WESTMORELAND COUNTY COMMUNITY COLLEGE – Youngwood, PA

Associates Degree in Business Administration, 2007, GPA 3.0

Employment History

Education Management Corporation Inc. – Pittsburgh, PA

Assistant Director of Admissions, Sept. 2009 to Oct. 2010

Coldwell Banker Real Estate Services – Murrysville, PA

Real Estate Agent, 2006 to 2009

Larimer Volunteer Fire Department – North Huntingdon, PA

Bartender/Volunteer Fundraiser, 2005 to 2010

The Clubhouse Lounge – Trafford, PA

Hotel and Bar Manager, 2000 to 2005

Professional Associations

SHRM member– Society of Human Resource Professionals

WHRA member – Westmoreland Human Resource Association

Clearances - Pennsylvania Child Abuse History and PA Criminal Background Check - Act 33 & 34

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