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Manager Customer Service

Location:
Savannah, GA, 31401
Posted:
October 06, 2010

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Resume:

Steven L. Ware

*** **** ****** ********, *******

912-***-**** ext. 1311 * 912-***-**** *

abj3n9@r.postjobfree.com

CAREER OBJECTIVE:

Looking forward to a position in the challenging fields of management

and/or customer service to offer my experience and opportunity for further

growth.

EMPLOYMENT HISTORY :

J.C. Lewis Health Center

Savannah, Georgia

Resident Manager

April 2010 - present

o Assisting Residents With Their Daily Needs

Custodial Work - Keeping Triage, Exam rooms and Common Areas clean

o Reporting to case manager

Grace house/union mission

Savannah, Georgia

Housing Coordinator / r. a.

March 2009 - April 2010

. Provided administrative support to the case manager by;

o Entering intake, discharge and case note information into

national database for social services providers

o Keeping residents confidential information secure according

to HIPAA and Union Mission policy and procedure

. Answering Phones

. Scheduling Appointments

. Daily Logs

. Chore Coordinating

. New Residents Intakes

. Assembling and Updating New Residents Intake Forms

. Assisting Residents With Their Daily Needs

(i.e. handing out medication, tolitries etc.).

. Disaster Preparedness Drills (Hurricane, Fire etc

. Security of Residents and Property.

STOP ~ WATCH & Respond Non-Profit

Organization

Savannah, Georgia

Executive Assistant

October 2007 - December 2008

. Provided Administrative Support to the President of the Organization

to include:

. Answering Phones

. Scheduling Appointments

. Editing Documents

. Taking Notes

. Assisting with the Development of Concepts and Designs for Marketing

Purposes.

Self Employed

Denver, Colorado /Kalamazoo, Michigan & Savannah, Georgia

Writer/Illustrator

May 1990 - Present

. Wrote and/or illustrated 9 children's books, 1 screenplay, and 2 stage

plays.

. Some accomplishments include:

o 1999's "JOB" operetta with David White which received critical

acclaim in the Denver,CO area.

o Illustrated "Summer Vacation" by Gwendolyn Etter-Lewis.

. Illustrated coloring books for STOP ~ WATCH & Respond, "The Historic

Walk of Love" and "The Adventures of Captain Moss and Boomer the

Miracle Monkey".

. Comic covers and comic book illustrations for online comic

. "Hatman and Indigo" for 3Twins Productions.

. Mural and set painting including; Backdrop for Union Mission's cable

TV show (2009)and backdrops for The Artist Studio of Indiana's

production of "Christmas Windows"(2006)

EDUCATION:

December 1989 - May 1990

Commercial Design,

The Art Instruction School

MINNEAPOLIS, Minnesota

December 2009 - May 2010

Social services,

The University of Phoenix

Phoenix, Arizona (Hiatus)

ADDITIONAL SKILLS

Proficient in the use of Dasco Data Entry System, Lucent Phone System,

MacOS, Microsoft Office 1993 - XP, Pathways Compass Social services

Network, Seagull Systems CBP, and TeleStar.

Basic skills level in Adobe Photoshop, Illustrator and Resumix

References

Thomas P. Cox

616-***-****

Professional

Nate Gilmore

303-***-**** ext. 315

Professional

Rachel Milano

302- 887- 9103 abj3n9@r.postjobfree.com Professional

Gail Odom

912- 236-7423 ext

1306 Professional

Jason Kuder

269- 598-2607

Professional



Contact this candidate