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Customer Service Real Estate

Location:
Selma, AL, 36701
Posted:
August 22, 2010

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Resume:

ANGELA HAMILTON MILLER

*** *** ****** ******** **, Selma, AL 36701 * 864-***-**** *

abj3jo@r.postjobfree.com

____________________________________________________________________________

_________

Work Experience:

10/2009 - Present Diversified Coating Systems, Inc., (DCS)

Greenville, SC

Industrial Liaison

Liaison for a Tier I/Tier II Automotive Painting manufacturer based out of

Greenville, SC, working on-site in Selma, AL, at one of their customer's

facilities. Position requires coordinating communication between the

Quality, Logistics, Shipping, and Materials Departments of the two

companies & assisting in resolution of open issues as they relate to

packaging, materials pricing, transportation, & quality. I ensure proper

inspection standards of painted parts at the customer's facility, which

involves inspecting, classifying, & reporting daily defects of color

harmony, mold defects of raw parts, & paint-related defects on the finished

products. Handling return shipments of rejected parts, repairing damaged

painted parts and working to create an atmosphere of teamwork, cooperation,

and outstanding customer service are priorities. DCS provides painted auto

parts for BMW, Hyundai, Indian Motorcycles, & other automotive industries

throughout the Southeast.

2001 - 2009: Real Estate Broker and Licensed General Contractor

Independent Contractor

Provided full-time real estate brokerage services to Apple Country Realty

and Coldwell-Banker Kasey & Associates in Hendersonville, NC, specializing

in Residential, Land, & Multi-Family real estate sales. Also worked part-

time for Carolina Auction Team out of Spartanburg, SC, showing properties

available for auction to prospective buyers. Simultaneously ran my own

construction business where I planned, scheduled, and supervised

construction of single-family homes in the Hendersonville, NC area. Both

positions required the highest levels of organization and planning. As a

Real Estate Broker, I was responsible for showing homes and land to

prospective buyers, listening and understanding their needs, negotiating

sales contracts, handling listing presentations, marketing, MLS, and

contract preparation. I was selected as the Office Trainer at Apple

Country Realty responsible for training all new agents in proper sales

techniques and I was a Multi-Million Dollar Producer every single year of

my business. My construction business required worker's compensation

administration, OSHA compliance, schedule coordination, hiring of sub-

contractors, and hands-on construction activities. I served as an Officer

on the local Board of Realtors & Multiple Listing Service while running

both businesses.

1999 - 2001: Biltmore Estate, Asheville, NC 28803

School and Behind-the Scenes Host

Part-time, seasonal position giving guided tours of the Biltmore House to

school groups from Kindergarten to College ages. Position required an

incredible amount of memorization of the art, history, and furnishings of

America's largest private home.

1996 - 1998: Friday Staffing Services, Asheville, NC 28803

Industrial Placement Coordinator, Interviewer, & On-Site

Coordinator

Served as the On-Site Coordinator at Volvo Construction Equipment in Arden,

NC, an Automotive Manufacturer of Haulers and Loaders, overseeing their

temporary workforce of approximately 125. Was responsible for coordinating

welding & assembly tests, safety compliance, payroll issues, and customer

relations. Also worked as an Industrial Placement Coordinator filling

temporary job openings in other local industries. This position required a

working knowledge of local factories products, job requirements,

interviewing & customer service skills. Last position was managing their

West Asheville satellite office, performing all interviews, reference

checking, & skills testing.

1994 - 1996: The Green Company (P.T. Green Construction/Town &

Country Homes), Hendersonville, NC 28792

Administrative & Safety Coordinator

Served as the personal assistant to the President of the company, as well

as the Vice President of Finance, and oversaw the administration of their

Safety Program, including insurance administration, for a workforce of

approximately 25 full-time construction workers. Position required

preparation of all documentation and correspondence for the construction &

real estate divisions and management of approx. 60 rental properties

(commercial and residential).

1993 - 1994: Lowe's Companies, Inc., Hendersonville & Asheville,

NC

Human Resource Manager & Customer Service Manager

Served as the Human Resource Manager for the Hendersonville store

responsible for all hiring & training duties for staff of approximately 200

employees. Position required working knowledge of generalist human

resources, insurance, benefit & OSHA administration. Selected as District

Mentor for this position responsible for training 8 other Coordinators

throughout Western NC. Customer Service Manager's position in Asheville

store required direct supervision & scheduling of entire Front-end staff of

approximately 40 employees and handling & resolution of almost all customer

complaints.

1990 - 1993: Philips Consumer Electronics Company, Arden, NC

28704

Personnel Administrator

Served as Assistant to the Manager of Human Relations for a unionized

injection molding factory of approximately 500 employees, also known as

Magnavox/Philco. Position required all attendance, grievance, gainsharing,

benefit, & unemployment administration, as well as document preparation,

switchboard operation, & job promotions. Served as the Local Document

Control Specialist for the ISO-9000 program. Nominated for the 1993

President's Award for Outstanding Quality Achievement for all factories

nationwide.

Education:

( South Carolina Licensed Real Estate Broker, 2007 - Present

( North Carolina Licensed General Contractor for Residential

Construction, 2005 - Present

( North Carolina Licensed Real Estate Broker, 1994 - Present

( (A.A.S.) Associate of Applied Science Degree, Secretarial-

Executive/Information Management; Asheville-Buncombe Technical

Community College, Asheville, NC, 1987 - 1989

( High School Diploma as North Carolina Scholar

West Henderson High School, Hendersonville, NC, 1984 - 1987

Awards & Affiliations:

( Officer/Treasurer for Board of Directors - Hendersonville Board of

Realtors, 2005

( Officer/Treasurer for Board of Directors - Hendersonville Multiple

Listing Service, 2005

( Chairperson of the Finance Committee - Hendersonville Board of

Realtors, 2005

( Multi-Million Dollar Sales Club, 2002-2007

( Board of Directors - Henderson County Housing Assistance, 2004

( Education & Professional Standards Committee, H'ville Board of

Realtors, 2002 - 2006

( Lowe's Gold Star Customer Service Award, 1994

( Member of Advisory Panel for Western Carolina Occupational Safety

Council, 1994

( Outstanding Employee of the Month, Philips Consumer Electronics, 1993

Outstanding Personal & Professional References Available Upon Request



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