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Customer Service Medical

Location:
Port Arthur, TX, 77642
Posted:
October 06, 2010

Contact this candidate

Resume:

ARI J GUNNER

**** *** **

PORT ARTHUR, TX *****-*258

409-***-****

abj3jl@r.postjobfree.com

Career Objectives

A entry level position in the clerical field.

Summary of Qualifications

I have very strong customers skills and I work well under pressure. I work well in a group

and by myself.

Work History

Mar 02, 2009 WALGREEN PHARMACY SERVICE

PHARMACY TECH

Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and

record amounts and dosages of medications.

Jun 20, 2008 - Mar 01, 2009 Sitel

Technical support

Responding to incoming calls utilizing pda phones; troubleshooting on different blackberry and

dash phones.

Sep 17, 2007 - Jun 17, 2008 Wachovia

Teller

Handling money, helping customers, Filling out money orders, Accepting payments, inputting

customers information into the computer.

May 03, 2007 - Sep 15, 2007 Willie Carter Outreach Center

Assistant

Answering telephone, taking messages, planning projects. Maintaining files for different

community projects. Updating customer/client profile(s) and roster for Substance Abuse classes.

May 23, 2006 - Jul 01, 2006 Internal Medicine Associates

Medical Assistant Extern

Checking the patients vital signs, hooking them on to a holter monitor and doing pro 2 K's on

patients. Helping update patients charts and entering data in the computer. Drawing blood and

taking samples to the lab. Gathering new patient histories and updating customers files.

Jan 20, 2006 - Mar 20, 2006 Worl Finance

Customer Service

Filing, running credit reports, copies. Employment verification for customers applying for a loans.

Answering the phone and taking payments.

Education

Aug 2003 - May 2005 Lamar State College - Port Arthur, Texas

Education Level: 2 years college, technical or vocational school

Major: Medical Office Administration

Minor: Medical Office Assistant

Total Hours: 15.0

Graduated: No

Aug 2002 - Mar 2003 Memorial High School - Port Arthur, Texas

Education Level: High School Diploma/GED

GPA: 4.45

Graduated: Yes

Training

Dec 01, 2007 - Jan 21, 2008 Everestt College online

Accounting 101

Learning the different types of accounting and the steps you take to get into the program.

Status: Completed

Jun 10, 2005 - Jul 23, 2006 Texas Careers

Medical Assistant

Status: Completed

Occupational License/Certification

American Heart Association - Beaumont, Texas

CPR Certified

Certification

Issued: May 18, 2006

Expires: May 18, 2008

Texas Careers - Beaumont, Texas

HIPPA

Certification

Occupational Experience

Pharmacy Technicians ( 0 yrs 2 mos )

1. Assists pharmacist to prepare and dispense medication. Less than 1 year

2. Cleans equipment and sterilizes glassware according to prescribed methods. Less than 1

year

3. Counts stock and enters data in computer to maintain inventory records. Less than 1

year

4. Mixes pharmaceutical preparations, fills bottles with prescribed tablets and capsules, and types

labels for bottles. Less than 1 year

5. Receives and stores incoming supplies. Less than 1 year

Medical Assistants ( 3 yrs 0 mos )

1. Cleans and sterilizes instruments. Training only

2. Completes insurance forms. Training only

3. Computes and mails monthly statements to patients and records transactions. Training only

4. Contacts medical facility or department to schedule patients for tests. Training only

5. Gives injections or treatments to patients. Training only

6. Hands instruments and materials to physician. Training only

7. Interviews patients, measures vital signs, weight, and height, and records information.

Training only

8. Inventories and orders medical supplies and materials. Training only

9. Lifts and turns patients. Training only

10. Maintains medical records. Training only

11. Operates x ray, electrocardiograph (EKG), and other equipment to administer routine

diagnostic tests. Training only

12. Performs routine laboratory tests. Training only

13. Prepares treatment rooms for examination of patients. Training only

14. Receives payment for bills. Training only

15. Schedules appointments. Training only

Cashiers ( 4 yrs 0 mos )

1. Answers questions and provides information to customers. 3 to 4 years

2. Cashes checks. 1 to 2 years

3. Computes and records totals of transactions. 1 to 2 years

4. Learns prices, stocks shelves, marks prices, weighs items, issues trading stamps, and

redeems food stamps and coupons. 3 to 4 years

5. Operates cash register or electronic scanner. 1 to 2 years

6. Receives sales slip, cash, check, voucher, or charge payments and issues receipts, refunds,

credits, or change due to customer. 3 to 4 years

7. Resolves customer's complaints. 1 to 2 years

8. Sorts, counts, and wraps currency and coins. 3 to 4 years

Switchboard Operators, Including Answering Service ( 1 yrs 0 mos )

Telephone Operators ( 2 yrs 0 mos )

Bill and Account Collectors ( 1 yrs 0 mos )

1. Mails form letters to customers to encourage payment of delinquent accounts. Less than 1

year

2. Notifies credit department, orders merchandise repossession or service disconnection, or turns

over account to attorney if customer fails to respond. Less than 1 year

3. Persuades customer to pay amount due on credit account, damage claim, or nonpayable

check, or negotiates extension of credit. Less than 1 year

4. Sorts and files correspondence, and performs miscellaneous clerical duties. Less than 1

year

Credit Checkers ( 0 yrs 3 mos )

1. Compiles and analyzes credit information gathered by investigation. Less than 1 year

2. Contacts former employers and other acquaintances to verify references, employment, health

history, and social behavior. Less than 1 year

3. Examines city directories and public records to verify residence property ownership,

bankruptcies, liens, arrest record, or unpaid taxes of applicant. Less than 1 year

4. Interviews credit applicant by telephone or in person to obtain financial and personal data for

credit report. Less than 1 year

5. Obtains information from banks, credit bureaus, and other credit services and provides

reciprocal information if requested. Less than 1 year

6. Prepares reports of findings and recommendations, using typewriter or computer. Less

than 1 year

7. Telephones subscriber to relay requested information or sends subscriber credit report.

Less than 1 year

Customer Service Representatives ( 4 yrs 0 mos )

File Clerks ( 0 yrs 3 mos )

1. Inserts additional data on file records. Less than 1 year

2. Photographs or makes copies of data and records, using photocopying or microfilming

equipment. Less than 1 year

3. Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers,

according to classification and identification information. Less than 1 year

4. Scans or reads incoming materials to determine filing order or location. Less than 1 year

5. Sorts or classifies information, according to content, purpose, user criteria, or chronological,

alphabetical, or numerical order. Less than 1 year

Receptionists and Information Clerks ( 2 yrs 0 mos )

Medical Secretaries ( 1 yrs 0 mos )

1. Greets visitors, ascertains purpose of visits, and directs to appropriate staff. 1 to 2 years

2. Maintains medical records and correspondence files. 1 to 2 years

3. Schedules patient diagnostic appointments and medical consultations. 1 to 2 years

4. Transmits correspondence and medical records by mail, e-mail, or fax. 1 to 2 years

Data Entry Keyers ( 0 yrs 6 mos )

1. Compares data entered with source documents. Training only

2. Files completed documents. Less than 1 year

3. Keeps record of completed work. Less than 1 year

4. Loads machine with required input or output media, such as paper, cards, disk, tape or Braille

media. Less than 1 year

5. Re-enters data in verification format to detect errors. Less than 1 year

6. Selects materials needed to complete work assignment. Less than 1 year

Office Clerks, General ( 0 yrs 5 mos )

1. Answers telephone, responds to requests, delivers messages, and runs errands. Less

than 1 year

2. Collects, counts, and disburses money, completes banking transactions, and processes

payroll. Less than 1 year

3. Communicates with customers, employees, and other individuals to disseminate or explain

information. Less than 1 year

4. Compiles, copies, sorts, and files records of office activities, business transactions, and other

activities. Less than 1 year

5. Completes and mails bills, contracts, policies, invoices, or checks. Less than 1 year

6. Computes, records, and proofreads data and other information, such as records or reports.

Less than 1 year

7. Operates office machines, such as photocopier, telecopier, and personal computer. Less

than 1 year

8. Reviews files, records, and other documents to obtain information to respond to requests.

Less than 1 year

9. Stuffs envelopes and addresses, stamps, sorts, and distributes mail, packages, and other

materials. Less than 1 year



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