Sales Customer Service

Celeste Berner

Las Vegas NV ( Phone: 702-***-**** ( abj3ie@r.postjobfree.com

Marketing / Sales

. Extremely competent, results oriented and seasoned sales professional

with direct sales experience in cold calling, consulting, account

management, account retention, up selling, tangible and intangible

product selling and relationship selling.

. Respected leader of creative teams, working with multimedia/print for

successful branding.

. Skilled in the technical, conceptual and content development of sales-

driving collateral. Proven ability to increase sales most recently in the

automotive industry.

. Excellent interpersonal, communication and relationship-building skills.

Areas of demonstrative skills:

Marketing Strategies & Campaigns Pipeline Development

Corporate Communications Development of Training

Above Quota Revenue Generation Materials

Self Managed and Directed Sales Collateral & Support

Web & Print Content Development Sales Forecasting

Staff Training & Development New Product Launch

Superior Customer Relations Persuasive, Resourceful &

Ethical

Professional Experience

ZOOM AUTOS.COM - San Diego, CA

Las Vegas, Nevada, based free publication

Outside Sales, 7/2010 to Current

Sales of display advertising to Las Vegas DMA automobile dealers.

Responsible for all sales, design, and collections for publication.

Blue Bay Design - Las Vegas, NV

Internet and Proximity Marketing

Owner, 6/2009 to Current

Owner of a total fulfillment internet marketing company primarily focused

on auto dealers. Web and print graphics, custom comments for online

advertising of vehicles, photo overlays, website design, photos and videos,

personnel training, research and reporting designed to assure proper use

of all marketing streams available, analytics including sourcing. In 2010

have added non-auto dealer clients and proximity marketing. Well known for

thinking outside the box and client satisfaction.

Autotrader.COM - Atlanta, GA

Largest national online automotive advertiser

Advertising Consultant, 8/2004 to 6/2009

Utilized a consultative sales assessment approach to generate revenue

within my territory. Employed extreme data mining and reporting to ensure

proper solutions for existing and new clients. Consistently exceeded my

goals while maintaining a low percentage of churn. Customer service,

collections, photography, video, account origination & retention through

prospecting, cold calls and relationship development, copywriting, training

of auto dealership personnel on e-commerce, reports and problem solving.

.

cox media - Las Vegas, NV

Cable Advertising in the Las Vegas DMA

Sales Assistant, 5/2003 to 8/2004

Input, check and revise orders up to $1 million per week, maintain client

relationships, interact with accounting to guarantee client accounts are

correct, maintain and update sales tools, selected by top management to

teach new programs to sales and support staff, support company's 1st $10

million producer and 11 out of the last 12 AE's Of The Month, recognized

for ability to identify growth opportunities, then create the necessary

tools and mobilize the required resources to propel sales growth.

gtrs - Las Vegas, NV

Nationwide Title Research Company

Office Manage/Creative Director, 2/2000 to 5/2003

Reviewed all recorded documents in the public record using various database

driven websites to determine whether any title defects exist that could

interfere with transfer of property or encumbrances that would affect

loans, created reports for major lenders, located abstractors countrywide,

human resources, collected and analyzed data used in targeting new

business, all personnel duties. Grew the company from Nevada/California to

nationwide increasing revenue by 68% in a one year period.

United advertising media - Las Vegas, NV

Advertising Design Hub

Graphic Designer/QC, 1/1998 to 2/2000

Designed ads for eight complimentary auto magazines, responsible for

getting books to print under harsh deadlines, motivation of crews and

supervision of quality control, training of personnel and account

executives on new software and procedures.

circus circus casino - Las Vegas, NV

Hotel Casino

Executive Assistant to Marketing Director, 3/1996 to 5/1997

Graphic Designer, 5/1997 to 1/1998

Planned and coordinated marketing programs and promotional campaigns,

conducted demographic and marketing studies to identify trends, developed

marketing concepts, collateral and presentations used in establishing

partnerships with major corporations, dispersement of charity funds,

creative design of employee newsletter and children's coloring book,

creative for the Adventuredome.

Technology

Major Software: Office 2007, Filemaker, PageMaker, Quark Express, FrontPage,

Flash, Photoshop, Dreamweaver, Premiere Pro, Vegas Video,

Acrobat, Windows, MAC OS, QuickBooks, Quicken

Education

El Camino College, Torrance, California - Concentration in Business

College of the Desert, Palm Springs, California - Small Business

Management, Computerized Financial Accounting, Database Management,

Marketing

Community College of Southern Nevada - Design

Las Vegas School of Insurance - Health and Life

Cox University - Team Building, Effective Communication, various Sales and

Service Classes

Various software certificates

Contact this candidate