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Customer Service Medical

Location:
Brownsville, TX, 78520
Posted:
September 30, 2010

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Resume:

Elizabeth Cardenas, AAS, NCMA

*** *. ***** **.

Brownsville, TX 78520

956-***-**** Cell

abj3i5@r.postjobfree.com

Objective To obtain a position that will enable me to use my educational

background, experience and knowledge.

Education Kaplan College Medical Practice Management

Brownsville, TX Associate (9/16/09-10/05/10)

Career Centers of Texas Medical Assistant

Brownsville, TX Diploma (10/28/08-06/08/09)

UTB/TSC General Studies

Brownsville, TX 90 hours (08/28/98-12/01/01)

Gladys Porter High School General Studies

Brownsville, TX H.S. Diploma (08/24/94-06/08/98)

Experience

Kaplan College 06/30/10-Present

Business Office Brownsville, TX

Work Study- Filing, and organizing account payable and receivable,

making copies, inventory, stocking supplies and customer service, greeting

visitors. Calling students out for the business office.

Harlingen Medical Center 11/01/09-12/01/09

Emergency Room Harlingen, TX

Patient Care Provider (MA)- Assisting patient to the bathroom, waiting

area, or bed, collect specimens, EKG’s input orders, page physicians for

admit patients, transferring patients to proper floor, stock supplies, input

charges in the system, inventory of medical supplies, assist ER physician

Kaplan College 10/12/09-06/29/10

Student Services Brownsville, TX

Work Study- Filing and assisting in different functions, and organize

events, making copies, inventory of school supplies, and customer service,

greet visitors, creating flyers, helping out in school functions, putting up

flyers for upcoming events, organizing student’s files and making sure

they are in alphabetical order

Palm Valley Emergency Physicians 11/09/08-11/25/09

Emergency Room (VBMC) Brownsville, TX

Scriber- Translating, operating office machines, charting, coding,

assisting physician with procedures and patient intake, transcribes

admission orders, medical terminology,

Harlingen Medical Center 10/29/07-08/29/08

Emergency Room Harlingen, TX

Administrative Assistant- Assist employer with benchmarks, audit charts

for billing accuracy, inventory, coding, medical records, customer service,

problem solving, payroll, bookkeeping, assist with preparation for

JCAHO, assist ER physician, fax and copy orders, orient staff on new

policies and procedures,trauma registry, and various other clerical duties.

BMC/VBMC 07/15/99-10/24/07

Emergency Room Brownsville, TX

Unit Clerk /Department Secretary-Answering multiple telephone lines,

create medical records, maintain correspondence files, data entry of lab

orders or procedures, paging physicians, maintain admission log,

inventory of templates for admission orders, organization of nurses station

dictation shorthand in staff meeting, assist with records and accounts, data

inventory, Filing of personnel records, schedule meetings, ensure

employees are meeting employer guidelines, payroll, audit billing charges,

order office and equipment supplies, customer service, problem solving,

bookkeeping,

Skills

Management Skills

Human Relation

Accounts Payable

Typing Skills 35wpm

Clinical/Lab Procedures

Account Receivable

Customer Service Skills

Leadership qualities

Coding Charts

Power Point/Excel/Microsoft

Electronic Charting (Synapse/Med host/Medisoft)

Certifications

Certified Medical Assistant

HIPPA

EKG

Phlebotomy

BLS/CPR

References Available upon request

References for

Elizabeth Cardenas, AAS, NCMA

Jose Carr

Kaplan College

Medical Practice Management Instructor

1900 N. Expressway Suite O

956-***-**** Office

956-***-**** Mobile

Kim Chong

Kaplan College

Medical Practice Management Instructor

1900 N. Expressway Suite O

956-***-**** Office

956-***-**** Mobile

Claudia Gonzales

Kaplan College

Business Office Assistant

1900 N. Expressway Suite O

956-***-**** Office

956-***-**** Mobile

Daniel Garcia

Kaplan College

Medical Practice Management Instructor/Coordinator

1900 N. Expressway Suite O

956-***-**** Office

956-***-**** Mobile



Contact this candidate