Jessica L Mathers **** Hidden Creek Way

Curtis Bay, MD 21226

443-***-****

abj3hk@r.postjobfree.com

Objecti

ve To obtain a challenging position requiring a professional, highly

effective communicator with a full range of office skills,

demonstrated managerial abilities, and a reputation for resolving

problems and delivering results.

Key Communication

Skills Exceptional listener and communicator who effectively conveys

information verbally and in writing.

Analytical

Highly analytical thinking with demonstrated talent for

identifying, scrutinizing, improving, and streamlining complex

work processes.

Computer Literate

Computer-literate performer with extensive software proficiency

covering wide variety of applications Excel, Word, PowerPoint,

Microsoft office to list a few. 40 wpm

Adaptable

Flexible team player who thrives in environments requiring

ability to effectively prioritize and juggle multiple concurrent

projects

Leader

Goal-driven leader who maintains a productive climate and

confidently motivates, mobilizes, and coaches employees to meet

high-performance standards

Organization

Results-driven achiever with exemplary planning and

organizational skills, along with a high degree of detail

orientation

Determination

Productive worker with solid work ethic who exerts optimal

effort in successfully completing tasks.

Profes Payroll Specialist II

sional ADP - Automatic Data Processing, Inc. Owings Mills, MD

Experi 01/2009 - Present

ence Payroll Processing, Reconciliation, Audit & related processes

for ADP clients

Operate against timelines & schedules assigned by the Payroll

Supervisor

Support the training and mentoring of on the job requirements,

product functionality, and service delivery techniques.

Trouble Shooting, Analysis and Research related to payroll

processing.

SAS70 Sarbanes Oxley compliance, successfully passed levels II

and III

Operate against ADP's standard operating procedures & processes

to meet client requests.

Payroll Team Lead

Maxim Healthcare Services Columbia, MD

10/2005 - 01/2008

Coordinate responses to critical client situations with other

organizations.

Troubleshoot hardware, software and transmission errors.

Interfaces with Corporate Technical Support and/or other

business units to coordinate resolution and resources, and keeps

Payroll Team updated

Develop and implement processes to improve accuracy and quality

of payroll, quarter end and year end activities.

Develop and maintain effective, proactive relationships and

communications with internal and external clients to contribute

to a successful overall client experience.

Participate in task forces, strategic initiatives, acquisitions,

stretch assignments and collaboration opportunities with other

business units

Prioritize critical issues and identify training needs.

Provide leadership, guidance and direction to team members in

the absence of the manager

Insurance Producer

Glascock & Meenan Insurance Agency Prince Frederick, MD

01/2002-02/2005

Sell various types of insurance policies to businesses and

individuals on behalf of insurance companies, including

automobile, fire, life, property insurance or specialized

policies.

Interview prospective clients to obtain data about their

financial resources and needs, the physical condition of the

person or property to be insured, and to discuss any existing

coverage.

Explain features, advantages and disadvantages of various

policies to promote sale of insurance plans and customize

insurance programs to suit individual customers, often covering

a variety of risks.

Contact underwriter and submit forms to obtain binder coverage.

Perform administrative tasks, such as maintaining records and

handling policy renewals.

Areas Briefly describe your areas of expertise

of Payroll

Experti Training and Education

se Property and Casualty Insurance

Educati HS Diploma 1999, B.S Degree expected graduation date 06/2012

onal AACC/UMDCP

Profile Arnold, MD

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