Customer Service Technician
Resume:
Steven Anthony Miller
P.O. Box ***, Highly, AZ **236
Cell 480-***-****
Email: abj3h1@r.postjobfree.com
OBJECTIVE
A professional Automotive Service Technician with the desire, knowledge and
skills required to diagnose and repair malfunctions in complete mechanical
and electrical systems.
EDUCATION
Universal Technical Institute (UTI) - Avondale, Arizona
Associate of Occupational Studies Degree in Automotive Technology
Projected Graduation Date September 30th, 2011. Training included 1,530
hours in the following subjects:
Automotive Engines & Automotive Power Trains Automotive Undercar
Repair
Power & Performance IA Brakes Professional Service
Writing
Power & Performance IB Climate Control Electronic
Fundamentals
Power & Performance II Automatic Transmissions Electronic Technology
Fuel & Ignition System Professional Electronic Diagnostic
Applications
Drivability and Advanced Diagnostic
Emissions Systems
Success Track Emphasis - 24 hour UTI Specific Training Program that teaches
students Life Skills, Professionalism, Dealership Simulation, Team
Building, Communication and Life Long Learning.
R-S High School - Grand Junction, CO
Graduated May 2006
SKILLS & TRAINING
Forklift Experienced
Computer Literate
Excellent Customer Service Skills
EMPLOYMENT HISTORY
02/08-11/08 Pulte Building Systems - Tolleson, AZ
Plumber
o Performed checkups on house plumbing for cracks, leaks,
blocked pipes
o Tested water lines to 120 psi
o Maintained a professional appearance
o Provided excellent customer service
o Provided excellent product knowledge
10/07-02/08 Wal-Mart - Grand Junction, CO
Tire/Lube Technician
o Performed lube, oil and filter changes
o Transmission, engine and radiator flushes
o Coolant services
o Removed, replaced, rotated, mounted, balanced and
repaired tires
o Maintained a professional, clean, safe and organized
work environment
Steven A. Miller
Page 2
EMPLOYMENT HISTORY
07/06-09/07 Fuoco Motor Company - Grand Junction, CO
Detailer/ Lot Attendant
o Washed and detailed vehicles to produce a show quality
level
o Organized vehicles in lot
o Transported customers to and from their destinations
o Maintained a clean and safe shop/work area
o Ensured vehicles were operational
o Helped out mechanics if needed
o Provided excellent customer service
09/04-07/06 Safeway - Grand Junction, CO
Courtesy Clerk
o Bagged groceries
o Provided excellent customer service
o Assisted customers to vehicles
o Maintained a professional appearance
o Maintained a clean and safe work environment
o Removed trash
o Retrieved all carts from parking lots
o Stocked, faced and organized shelves
o Broke down freight and bailed cardboard
REFERENCES
Daniel Romero Pool Technician Phone: 480-***-****
Kevin Keene Construction Phone: (480) 993-
4289
Vu Tran Auto Parts Phone:
Contact this candidate