Customer Service Quality Control
Resume:
RESUME
WILLIAM P. GLOVER
Omaha, Nebraska 68132
402-***-**** home
402-***-**** cell
EDUCATION:
Graduate Benson High School
University of Nebraska Omaha
Metro Tech Community College
CERTIFICATION:
Journeyman Status Bindery
Journeyman Status Pre-Press
Forklift certification
EQUIPMENT EXPERIENCE:
Microsoft Word and Excel, Powerpoint, Paint Shop Pro, Cyberlink video production software.
Lawson purchasing software
Printstream inventory issue and control software
Stahl, Baum, and MBO Folders
Polar and Chalange Programmable cutters
Borg Saddle Stitcher
Rosback Saddle Stitcher
Rosback Score and Perf
Duplo Saddle Stitcher
Perfect Binder
D.S. Automatic Step and Repeat System
Raden C. Step and Repeat System
D.S. Horizontal Camera
Baker E-16 Forklift
Drexel SLT30 Forklift
Clark Rider Powered Pallet Jack
Straight Truck
EMPLOYMENT EXPERIENCE:
2010-Present University of Nebraska Medical Center Print Shop
Set up and run all bindery equipment.
Operate Polar cutter
Operate Stahl folder
Operate Duplo collator
Operate Rosback score and perf
2007 - 2010 First National Bank. Laser One.
Work Coordinator, Warehouse
Originate and implement warehouse organization
Direct 2 employees
Communicate with Upper Management and Customer Service
Organize material transfers to optimize distribution
Check incoming shipments for accuracy
Pull materials for upcoming print jobs
Maintain inventory
Load and unload materials using forklifts and pallet jacks
Drive 24 foot straight truck
WORK EXPERIENCE CONTINUED:
2003- 2007 First National Bank. First Printing.
Lead Bindery and Buyer
Direct bindery department. (Three employees)
Maintain all bindery equipment.
Set up and run all bindery equipment.
Assist other employees in set up as needed
Train all bindery employees
Maintain inventory levels
Purchase other supplies as needed for all departments.
Update inventory and pricing using PrintCafe software.
1999 -2003 JVB Printing and Forms Co., Omaha, NE
Platemaker/Stripper
Produce negatives and plates for presses
Engineer projects
Recommend production process
Quality control
Advise and assist in all phases of production
1996-1999 Modern Litho, Omaha, NE
Production Supervisor
Assist in all phases of production
Customer service
Engineer accepted projects
Calculate and order all supplies for plant operations
Maintain inventory control
Hire and train production employees
Schedule projects in shop from pre-press to delivery
Solicit bids for outside services
Analyze outside bids for cost effectiveness
Award subcontract services
Coordinate outside services and in shop production
Originate and maintain quality control
Evaluate and purchase production equipment
1995-1996 Printco Graphics, Omaha, NE
Plant Manger
Estimate projected projects
Engineer accepted projects’
Calculate and order all supplies for plant operations
Maintain inventory control
Hire and train production employees
Schedule projects in shop from pre-press to delivery
Solicit bids for outside services
Analyze outside bids for cost effectiveness
Award subcontract services
Coordinate outside services and in shop production
Originate and maintain quality control
Evaluate and purchase production equipment
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