LAWRENCE A. RAS *** Pine Hill Road, Spencerport,

NY 14559

585-***-****

abj3f9@r.postjobfree.com

_________________________________________________________________________

Professional Objective: To find steady employment whether using my vast

knowledge of computers, customer service call center experience or machine

shop protocol.

Professional highlights:

Sutherland Group:

11-04 to 06-10

> Call center: Gateway Computer:

>

> Technical support for inbound callers helping with numerous types of

software and computer issues

> Sales and support of new computer equipment & software installation

> Troubleshooting and fixing problems with customer computers and

laptops

> Interenet and virus control troubleshooting and resolving

> Extensive Customer Call Center background.

Adecco Personnel: Contract position for Eastman Kodak

01-02 to 01-04

> Customer service, Inspect, test, master, create & duplicate CD's using

Otari duplication equipment. Control & prioritize work schedule to

meet customer deadline.

Eastman Kodak Company

1976-2000

Certified Instructor for all fields below.

Traveled extensively teaching and assisting employees learning new

programs

> CNC/Laser Machinist.

> Tool & Die Apprentice,

> Engineer Assistant,

> Wet / Clean Room Technician,

> QA Inspector / Duplicator Operator,

> Prototype Model Maker,

> Bridgeport Operator,

> Quality Control Inspector,

> CAD/CAM Unigraphics Design, Programming and Certified Instructor,

> Unigraphics Solid Edge Advanced Training,

Education:

> Arcadia High School, Greece, NY : Graduated 1974 Regents

Diploma

Major: Science, Math Minor: Machine shop

> Hudson Valley Community College, Troy NY: Graduated 1976 AOS

Degree

Major: Manufacturing, Tool & Die

REFERENCES UPON REQUEST

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