Manager Customer Service

Phone 605-***-**** Cell

E-mail: abj3f8@r.postjobfree.com

Laura Caneva

**** **** **** **.

Sturgis, SD 57785

Objective To obtain a long term position with an organization that

compensates me based on my abilities and productivity.

One that will utilize my exceptional experience and

customer service skills and appreciate my hard work and

dedication.

Professiona Scheels All Sport

l Pro, College, Youth and Fan Club Specialty Shop Manager

Experience May 2008 to present.

My priorities for Specialty Shop Manager include:

Selling in all soft line departments, Ordering product

and chasing "fast" selling product for all 4 of my

shops, Product knowledge training for all new sales

staff as well as twice a year for all soft-line sale

staff, Maintaining 4.0 standards of shop organization,

merchandising, cleanliness, coordinate projects for my

support people such as mark downs, fill-ins and general

organization for the selling floor and back stock areas.

Sturgis Bike Week, Inc.

Retail Manager- November 2005 - May 2008

Manage 3 year round employees as well as 40-45 temporary

summer/rally employees in 4 separate retail locations

May thru September.

Order product for the Motorcycle rally and look for new

items to bring in and try to create a local shopping

clientele, Merchandise all retail locations for the best

possible sales and ease of shopping in very crowded

situations. Follow budget guide lines and try to

increase sales

Midnight Star - Jakes Fine Dining

Food Server - September 9, 1991 to November 21, 2005

Provided an excellent dining experience for many guests.

Received the AAA Four Diamond Award in our 2nd year.

Had a very loyal local guest base with many requests

Meade School District 46-1

Education Substitute for food service, lunchroom, teacher and

playground from 1997 to present. As well as many

volunteer hours helping in my children's classroom.

Sturgis Community Preschool Treasurer

September 2002 thru September 2004.

Brett's Department Store- Mankato, MN

July 1987 to December 1991

Sold jewelry, accessories and hand bags. Elizabeth

Arden Cosmetics as well as 4 other national cosmetic

lines. Was assistant manager and ran the Elephants

Trunk, a children's area, and was sales manager for the

house wares division. I was used in every area of the

store as a floater because I was able to "fit right in"

any department I was needed in.

Sturgis Public School system. All 12 years. Graduated

in 1983

Mankato State University 1983 to 1988

Colorado Institute of Art : Fashion Merchandising

1986

Additional Girl Scout Leader for Girl Scout Troop #72206. I have

Activities been a leader for 5 years and have had many of the same

girls all 5 years.

Avid supporter/volunteer of my children's activities

such as basketball coach for 2 years, soccer, baseball,

football, softball and volleyball. I also try to help

with any classroom projects that the teacher may need

that extra hand.

I personally enjoy fishing and camping, four wheeling,

snowmobiling, gardening and crafting. I also enjoy

watching all types of sporting events.

References are available upon request

Contact this candidate