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Customer Service Sales

Location:
San Bernardino, CA, 92407
Posted:
October 06, 2010

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Resume:

Octavia Smith

**** *** ******* ** # ****

San Bernardino, Ca 92407

909-***-****

abj3ei@r.postjobfree.com

Objective: Endless Horizons with a Progressive Company that Needs and

Appreciates

A Result Oriented, Quick-Learning Professional Hard Worker.

Employment

5/10-Present

County of San Bernardino

Juvenile Dependency Court

860 E. Gilbert Street

San Bernardino, Ca 92415

Clerical: Maintains custody of court minutes in required system; Maintains

detailed court calendar, impanels records, records court proceedings,

Responsible for the efficient operation of the court; Use of various types

of electronic data, word processing, and information processing technology

to obtain, originate, verify information in areas such as case management,

document review, court or administrative records; Examines court documents

to ensure their accuracy, completeness and legal sufficiency; contacts

attorneys or parties to the case if submitted; Prepares court documents

including orders, warrants, decrees, summonses, conditional discharges,

violations of probation, notices of appearance, written consents of guilty

pleas, and other court forms to be submitted to the Judge for signature.

12/08-05/10

Pal Center Childcare Center

1686 W 19th St

San Bernardino, CA 92411

Teachers Aide: Assisting in the in the daily program under the direction of

the teacher.

Assisting in planning and preparing the learning environment, setting up

interest centers and preparing needed materials and supplies. Supervising

the classroom when the teacher is out of the room. Helping with general

housekeeping and kitchen task. Assisting the teacher in any other

appropriate ways. Maintaining professional attitudes and loyalty to the

school. Treating all children with dignity and respect. Attending all staff

meetings and recommended training programs and conferences. Participating

in professional workshops that work for the improvement of early childhood

education.

Maintaining confidentiality about children, their families, and other

employees outside the school. Supervising outside playground activities.

Helping with the operations of audio/visual aids (projectors, etc.).

08/07-11/08

Perris Valley Clinical Medica Familiar

735 South "D" St., Perris, CA 92570

Phlebotomy Tech: Obtained blood samples by using vein punctures

Obtained urine samples, prepared specimens for processing

Kept accurate log and records, processed samples,

Prepare for shipment to laboratory By following O. S. H. A. guidelines

9/06-04/07

Mervyns Department Store

Sales Clerk: Operated Cash Register, Processed ATM,

Credit Card transactions, Put Fine Jewelry in a Safe, Stocked Shelves,

Recorded Daily Transactions on Diamond Jeweler,

Gave Courteous and helpful Customer Service.

05/06-3/07

FedEx Ground

Clerk I / Dispatcher: Notified customers when merchandise was ready to be

picked up, Answered customers questions via telephone, mail and in-person,

Resolved customer complaints, Prepare special order worksheet,

Kept records of incoming and outgoing shipments.

07/05-1/06

American Home Inc.

Office Assistant/Collector: Made appointments for clients and answered

visitor's questions. Receives delinquent payments, use auto-dial system to

initiate customer contact, follow company, policies and procedures,

collections systems and how to apply this knowledge when communicating with

delinquent customers. stamps, Distributes mai1 as directed; addresses,

stuffs, stamps envelopes; operates numbering or dating machines as

directed; stamps papers or other documents; sorts, distributes, and files

cards, letters, checks, and other documents by letter or number; does

simple clipping and pasting of newspaper articles or other material as

directed; makes simple arithmetical computations; fills in, sends out

forms, circular letters as directed; looks up information as directed;

assists in compiling and tabulating simple statistical data as directed;

operates duplicating machines or other office appliances as directed;

carries or otherwise transports, sorts, distributes or processes bundles,

boxes or bags of mail, documents or other materials as part of a clerical

type operation.

10/04-01/05

Macys Department Store

Sales Associate: Operated Cash Register, Processed ATM and Credit Card

transactions, Took Inventory, Put Fine Jewelry in a Safe, Stocked Shelves,

Recorded Daily Transactions on Diamond Jeweler, Gave Courteous and helpful

Customer Service Maintained records in files, Completed data entry,

answered multi-line phones

Education

San Bernardino Valley College (2005-2008)

Major: Criminal Justice 90 sem. Credits

San Bernardino High School (1997-2001) Diploma

Mission Career College (2008-2009)

Summary

I have many years in customer service, clerical, and working with people in

General. I work well with others and will continue the profitability and

growth levels of the company I work for.



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