Ann M. Alexander

**** ** ***** ***. *** ***

Hillsboro, OR 97124-7076

503-***-****

Resume

Education University of Oregon

Master of Science in Applied Information Management

2000

University of Texas Health Science Center

Bachelor of Science in Nursing

1990

Victoria College, Victoria, Texas

Associated Degree in Nursing

1982

Experience

Alexander Equine Veterinary Services

2003 - Present

Executive Director

Coordinates the overall business activities and inspects the administrative

& operational products of an equine veterinary practice with up to seven

employees and revenues of over $600,000. Successfully navigated business

through major growth phases and economic variability. General duties

include management of operations, employees, assets, HR, payroll,

marketing, materials, legal & regulatory matters, office and clinical

technologies.

Andersen Business Consulting July 1997 to October

2002

Senior Consultant

As a clinical informatics professional served clients in selection,

development and implementation of clinical informatics, patient access

technologies and process analysis.

o Facilitated integration component of enterprise wide scheduling system

with interfaces between ADT, Scheduling and clinical systems in a

regional pediatric facility. Included detailed analysis, interface

testing, process integration and issue management.

o Facilitated problem identification, resolution and process redesign

for Admitting/Registration as part of overall Cash Acceleration and

A/R Management project for a California facility. Facilitated

resolution of various technology problems identified as barriers to

successful A/R management across multiple systems.

o Facilitated implementation of standardized chargemaster for large

Northern California health system of over 20 hospitals, ambulatory and

clinic settings.

o Facilitated identification and implementation of non-labor cost

reduction measures in general medical supplies in a large Washington

health system.

Memorial-Hermann Healthcare System, Houston Texas

August 1990 - July 1997

Senior Project Manager / Project Manager

Project planning, budgeting, accounting, tracking, reporting and staffing.

Includes system selection and implementation team management; application

functional requirements definition, vendor research, analysis, selection,

contract oversight, interface design and development, end user training

development and delivery, system implementation, support, enhancement and

operational integrity.

o Implementation of Home Health system for home medical equipment, home

infusion and home health agency applications with order processing,

billing, cash & receivables, inventory management and reporting.

o Implementation of mainframe clinical pharmacy system for acute care,

rehab and psychiatric hospitals with ancillary clinical resource

application, ADT and billing interfaces.

o Facilitated development and implementation of surgery scheduling,

inventory and intra-operative modules.

o Maintained HIS registration, order communication, patient accounting

and general ledger through conversion.

Clinical Analyst

Implementation of Order Communications system for all nursing areas in 1000

bed medical center including acute, physical rehabilitation, psychiatric

and long term care facilities; comprehensive outpatient, medical and

professional services.

Director of Nursing Education

Managed all staff development and continuing education activities for the

Department of Nursing in Rehab Hospital. Developed and implemented

classroom and clinical orientation for all levels of nursing staff.

Initiated preceptor development.

St. Luke's Episcopal Hospital, Houston, Texas November 1982 -

August 1990

Nursing Instructor - Coordinated development and implementation of

performance management system for incoming nursing staff. Restructured

nursing orientation into self directed, performance based program.

Unit Teacher - Responsible for clinical practice, continuing education and

orientation for a 47-bed orthopedic unit with 40+ employees. Prepared and

conducted educational programs, managed orientation of new employees,

developed preceptors. Facilitated unit based councils, committees, peer

review performance appraisal. Implemented Orthopedic Residency for nurses

and Ortho/Neuro Education Council.

Staff Nurse - Provided direct care and acted as charge nurse for 49-bed

adult orthopedic unit and 49-bed neurology/neurosurgery unit on all shifts.

Acted as preceptor.

Maintained highest level on Clinical Ladder.

DeTar Hospital, Victoria, Texas July 1982 -

November 1982

Staff Nurse - Provided direct care on a 49-bed oncology/orthopedic unit.

Acted as preceptor for nurses and non-licensed staff.

Memberships, Licenses, Certifications

RN, Retired

. Oregon license in good standing 1997 to 2004

. Texas license in good standing 1982 to 1997

Certified in Nursing Informatics 1997 to 2003

Member of HIMSS 1994 to 2003

Member of AMIA 1996 to 2003

Systems Experience

Experienced in:

McKesson Pathways Enterprise Scheduling and Database Build

SMS Pt. Registration

MestaMed - Home Medical Equipment, Home Infusion, Home Health Agency

Pharmakon Clinical Pharmacy System

The Precision Alternative - Order Communication and Registration

Previously Trained and/or Certified in:

Cerner Millenium- CPOE, PowerChart

Medicalogic Logician - Application & Process, Planning & Implementation,

Setting Up Logician,

Installing Logician, Advanced LinkLogic

Cerner PathNet Classic and Microbiology

Familiar With:

TSI - Phase of Care, Episode of Care & Reporting

TDS - Order Entry and Clinical Documentation

The Precision Alternative - Patient Accounting, General Ledger, Medical

Records

PCS Patient Management/Patient Accounting

Surgi-Server - Scheduling, Inventory, Intra-op

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