Customer Service Representative
Resume:
Lisa Maillet
Ripley, Ohio **167
************@*****.***
Objective
Seeking full time employment in the administration and clerical industry
which will utilize my extensive background in customer service.
Profile
*Extensive cash handling experience.
*Call center experience.
*Dental insurance knowledge
* Excellent written and verbal communication skills.
* Highly trustworthy, discreet and ethical.
* Ability to multi-task effectively with good time management skills.
* Committed to superior customer service.
* Strong organizational and interpersonal skills.
Education
2000 Graduate of City High School
Grand Rapids, MI
Employment
2006-2010 Fifth Third Bank, Cincinnati, OH
Customer Service Representative and Trainer of new employees
Received multiple awards for outstanding performances
Currently completing classes to become lead CSR
Other duties include: Scheduling, Ordering of supplies and cash, and
balancing the ATM and vault
2004-2006 Aetna Insurance - Grand Rapids, MI
Customer Service Representative in a call center
Received dental insurance calls from members and providers
Explained benefits and claims
Updated systems with customer changes and completed follow ups
Contact this candidate