Real Estate Customer Service

Theodore J. Smith II

**** ******’s Way, Apt ****, Adelphi, MD 20783

Phone: 248-***-**** Email: abj3ca@r.postjobfree.com

Business minded professional focused in real estate services; providing database management, marketing research and

transaction reporting. Blending customer service excellence, business acumen and strategic planning. Posses a collaborative

approach in leadership with the aptitude to foster a team oriented environment.

Education & Credentials

Georgetown University, Masters of Science, Degree in Real Estate: Expected Graduation Date, May 2012

Hampton University, Bachelors of Science, Degree in Business Management: May 10, 2009

Commonwealth of Virginia, Real-Estate Salesperson License

District of Columbia Real Estate Commission, Real –Estate Salesperson License

Professional Experience

Real Estate Salesperson, Hounshell Real Estate – District of Columbia (May 2010- Present)

-Represent the interest of clients in all negotiations and transactions regarding the acquisition of real property, using

professional knowledge and skills to locate and present real property available for purchase.

-Show residential properties and demonstrate the features and benefits of the available property. Prepare contracts and

documentation for homebuyers; advise on contingencies (escrow, title, home inspection and closing procedures).

-Develop marketing presentations for clients interested in newly developed properties as well as facilitate marketing

analysis for clients who have legal listing agreements.

Executive Assistant, V-Tech Solutions (Contractor for the Department of Housing & Urban Development) - Silver

Springs, MD

(August 2009- January2010)

-Performed administrative and technical duties for the Disaster Housing Assistance Program (DHAP). Creating office

reports used by senior management to communicate program effectiveness and progress.

-Analyzed disaster assistance program data and composes weekly and monthly tasks reports for senior management.

Revised weekly DHAP reports and posts updates to agency’s website weekly.

-Developed Mailing Protocol/Procedures for the program in concert with HUD executive management. Maintained

DHAP daily phone logs and documented 30,000+ family disaster assistance contacts.

Engineering Intern, Jacobs Engineering Group (Contractor for NASA) – Hampton, VA (May- August 2008)

-Performed administrative and technical duties for the NASA logistics department. Developed Auditing Procedure for

dated materials within NASA logistics department warehouse.

-Managed delivery and space logistics for incoming equipment and materials. Maintained and updated records of

newly purchased and expedited materials.

-Collaborated with various departments and contractors to ensure services and materials were timely and efficiently

received.

Assembler/Group Assistant, Chrysler Automotive - Warren, MI (June- August 2007)

-Served as an engineering team member to mass-produce V-6 and V-8 engines. Assisted engineering supervisor with

new 2007-2008 vehicle developments

-Aided the logistics department by tracking and ordering new vehicle materials.

Mentor/Tutor, Oakland University (Project Upward Bound - PUB) - Rochester Hills, MI (June 2006- August 2006)

-Tutored 50+ students throughout the PUB summer program. Served as an advisor, role model, and leader of a core

group.

-Mentored students to enhance their learning skills, social development, self-esteem and self-confidence. Facilitated

academic, social, and cultural development of PUB participants.

Professional Skills

-Proficient in Microsoft Office and Adobe. Excellent written and oral communication skills.

-Great organizational skills effortlessly multi-tasks completing projects. Team player actively fostering a collaborative

work environment.

Contact this candidate