Customer Service Manager
Resume:
William L. Horton II
Colorado Springs, CO 80917
***********@*******.***
OBJECTIVE
• Dedicated, self starting professional seeking new career opportunity.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Backed by a solid work history, reputation as a highly motivated individual.
• Background includes experience working independently and on a team.
WORK EXPERIENCE
Warehouse
06/2003 – 06/2010, Foree Tire Dist., Colorado Springs, Colorado
• Shipping/Receiving in a fast paced wholesale environment.
• Supervise crew of 3 5 persons in daily operations.
• Daily over sight of inventory and miss ship claims.
• Forklift operations (non certified).
• Answering customers’ questions and taking orders daily, face to face and over the phone.
Fast Food Manager
07/1998 10/2002, Short Stop, Colorado Springs, Colorado
• Shift manager responsible for opening and/or closing.
• Accountable for inventory of all products and daily deposits.
• Responsible for making weekly crew schedules.
• Shared task of making any hiring or disciplinary decisions.
• Dealing with needs of customers and employees on daily basis.
SKILLS
• Forklift operations
• Inventory claims filing
• Excellent customer service
• Supervising/motivating others
ADDITIONAL INFORMATION
Available for morning, afternoon and evening shifts, extended hours and weekend assignments.
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