Sales Customer Service

**** ** *** ****** ***********, FL *****

J ESSE P OTTS Home: N/A Cell: 850-***-****

Email: abj3b1@r.postjobfree.com

S tatement of Purpose

With 10+ years of upper-level management and supervision experience, I

a m confident my education, patience and wide variety of on-the-job training will

b e a valuable asset in an upper-level management position.

Sales and Management Career Profile

Results-focused, quality-driven professional with extensive experience in business

administration and departmental development and management positions, demonstrating

consistent achievement of objectives, strong sales and customer service skills, and

dedication to organizational goals. Advanced multitask individual with supervisory

experience, relationship development abilities, and a track record of generating consistent

business growth and inventory shrinkage.

Core Knowledge & Skill Areas:

Customer Relationships Direct Association with Upper Business Administration

Purchasing Level Management Service Strategies/Solutions

Employee & Inventory Team Training & Mentoring Account Management

Management Meeting Project Deadlines Economic/Commodity

Inventory Reconciliation Accounts Payable/Receivable Forecasting

B2B Sales & Negotiations Microsoft Office Logistics

RELEVANT

Parker Services, Inc Tallahassee, Fl. November 2004 – January 2010

EXPERIENCE

PURCHASING MANAGER

Responsible for 95% of company purchasing, departmental management and inventory reconciliation.

Also training and supervising employees, commodity forecasting, daily communications with all

company managers, B2B negotiations, and accounts payable/receivable. Also supervised all jobsite

deliveries and pick-ups.

Accomplishments:

Design & Implemented an inventory program where none previously existed. Inventory program

used daily through warehouse & service departments. The system also used daily by

commercial/residential estimators. History of year-after-year inventory shrinkage, and lowering cost-

of-goods sold. Inventory program was a vital tool in achieving constant financial value of company.

Responsible for training of entire warehouse staff.

Provided specialized delivery service for customers and all field employees.

Communication with all employes providing support on new and existing projects.

Ferguson Enterprises, Tallahassee, Fl August 1999 – November 2004

COUNTER SALES ASSOCIATE (2003-2004)

RECEIVING MANAGER (2002-2004)

CDL CLASS B DELIVERY DRIVER (1999-2002)

Presided over all aspects of counter sales and administration, including B2B sales, tending cash

register & reconciliation, counter inventory and display. Also building & maintaining client

relationships, 100% shipping and receiving, stocking inventory, superivised the packaging and

delivery of rders to licensed contractors.

Accomplishments:

Was part of a team with multiple record setting sales months & quarters for branch

Personal sales increased from third to first in first three months as sales associate.

Promoted up through company on three separate occasions in five years of employment.

Received Delivery Driver & Warehouse Employee of the Year

EDUCATION FLAGLER COLLEGE 60 Credit Hours, BS in Business Administration Degree Program

TALLAHASSEE COMMUNITY COLLEGE 60 Credit hours, AA General Education

Professional Development:

Member, Weekly Management Meeting, Parker Services, Inc. Ferguson Sales Training, Ferguson

Enterprises, Jacksonville, Fl. Multiple Employee of the Year Awards (Warehouse Employee &

Delivery Driver), Ferguson Enterprises Dean’s List, senior year, Flagler College

Contact this candidate