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Administrative Assistant Customer Service

Location:
Fredericksburg, VA, 22407
Posted:
October 06, 2010

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Resume:

Christy Tews

? 540-***-****

? abj3ap@r.postjobfree.com

______________________________________________________________

Qualifications

A highly talented and experienced Administrative Assistant with a passion

for organization, a keen ability for multi-tasking and a large database of

professional skills including; proficiency in Microsoft Office programs

including Word, Excel, Powerpoint and Outlook, as well as a working

knowledge of Quickbooks, small business basic bookkeeping, exemplary

communication and customer service skills and innovative problem solving.

A self-starter who works well independently or within a team environment

who's main goal is to always get the job done efficiently but most

importantly done well.

Relevant Experience

Program planning and coordination

. Managed the financial aspects of a two-restaurant franchise including:

-Accounts Receivable and Accounts Payable;

-tracked, managed and reconciled four bank accounts;

-organized and submitted payroll on a weekly basis.

. Synthesized large amount of data to produce accurate lists and

records:

- compiled expense reports for both general managers to track spending

in various categories;

- entered a record of the restaurants expenses into QuickBooks, paid

all bills weekly, and presented an accurate profit and loss statement

monthly.

-Organized a filing system for all the paperwork associated with the

two restaurants.

. Analyzed office paperwork flow at Hard Times Cafe, Fredericksburg, and

devised more efficient procedures.

. Revamped and managed two health insurance policy groups for the same

office; restored and expanded programs that had been neglected such as

giving out the appropriate forms to employees and highlighting entries

in forms to assure timely exchange of important information between

employees and insurance companies.

. Developed a system for maintaining accurate record of financial

transactions for the same office.

Communication and public relations

. Maintained excellent relations for MVM, Inc., Vienna, with all the

employees of five different contracts, securing trust and confidence

through providing complete, accurate and timely services as payroll

clerk.

. Effectively handled emergencies and customer inquiries for Medicorp

Health System, Fredericksburg.

Technical skills

. Performed bookkeeping.

. Knowledge of Microsoft Word, PowerPoint, Excel, Outlook, Access and

QuickBooks.

Employment History

June 2008-Present Organizational and Financial Consultant

Potomac, Maryland

Fredericksburg, Virginia

Assisted in organizing financial data and followed through on daily

business and invoice reconciliation for Wine Nation.

July 2009-Present Server

Fredericksburg, Virginia

Server at Mimi's Cafe

August 2008 - July 2009 Administrative Assistant

Vienna, Virginia

Assisted in the Operations department and performed Administrative tasks

through Randstad Agency.

June 2008- August 2008 Administrative Assistant

Vienna, Virginia

Assigned to a Payroll position at MVM, Inc.

February 2008 - June 2008 Administrative Assistant

Fredericksburg, Virginia

Performed data entry and data analysis for Randstad Agency.

August 2006 - October 2007 General Office/Financial Manager

Fredericksburg, Virginia

Resolved a wide range of office related problems for Hard Times Cafe'.

August 2003- April 2004 Patient Transport

Fredericksburg, Virginia

Assisted nurses and radiology staff with scheduling tests and transport for

patients at Mary Washington Hospital.

Education

1998-2000

Mary Washington College, 3 years of study, major Psychology.



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