Customer Service Quality Control

**** ****** **** *.*. Rio Rancho, NM. ***** 505-***-**** Home,

407-***-**** Cell, **********@*********.*** Danielle Lehrer

Objective Customer Service Representative or a Production

Position at a quality printing company.

Experience 2008 - Present American Reprographics Winter Park,

FL

Customer Service Representative - Production

General customer service and office duties.

Answer phones.

Provide service to walk in customers.

Printing production duties.

GBC, punch and bind.

Spiral bind, punch and coil.

Booklet making.

Screw post bind.

Collate.

Laminate.

Shrink wrap, fold, box and ship.

2000 - 2008 Alarm Prod. Dist. World Wide Winter

Park, FL

Assistant Office Manager

General office duties.

Filing and mailing customer invoices daily.

Processed A / P vouchers.

Verified vendor pricing against company purchase

orders.

Processed customer credit applications.

Answered phones.

Year end file organization and storage.

1990 - 1994 Impressions Printing Saint Paul, MN

Printing Quality Control Assistant

Printing quality control on all finished jobs.

Checked color runs for consistency and quality for

3M post it notes and Trend Educational

products.

Bindery.

Interests Volunteered with Helping Paws and Canine Companions

in MN as a puppy raiser and trainer. I also

volunteered on and off for 30 years as a

Therapeutic Horseback riding instructor and side

walker. I worked with "We Can Ride" in MN and

"Freedom Ride" in Orlando Florida. I also have

several satisfied dog/puppy training clients in

Orlando Florida. References supplied upon request.

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