Lauren Pelley
Tallahassee, Florida 32311
OBJECTIVE Seeking a position in the capacity of OFFICE SUPPORT ASSISTANT in a general
business, or medical environment, bringing the following experience, skills, and qualities:
SUMMARY OF QUALIFICATIONS Experienced medical receptionist
Proficient in front desk medical office management for a large, busy general practice medical office.
Working knowledge of computerized processes and data entry procedures.
Maintain a working knowledge of medical terminology exercised to record and interpret patients’
information.
Excellent organizational, time management, and follow through skills. PROFESSIONAL EXPERIENCE
Carolyn Fountian, Tallahassee, Fl. Nov 07- Present
Administrative AssistantHandles calls and promptly forwards them to appropriate person.
Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along
with provides hospitality service arrangements as requested by staff.
Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring
timely delivery and receipt of important information while at the time maintaining confidentiality.
Prepares and assembles media kits for marketing and public relations departments.
Responsible for making domestic and international travel arrangements for senior-level executives via the
Internet.
Established and maintains electronic records management system for all incoming and outgoing
correspondence.
Dispatched four messengers on bank runs on assignments as requested by management..
Organize, sort and assign mail distribution for all the employees.
Dr. Karen Chason, Tallahassee, Fl. May 03- Sept 07
Medical Receptionist Manage a medical front desk in areas of manual and computerized scheduling,
billing, and medical/insurance records management, including major carriers and Medicaid.
Process an average of 500 patients on a weekly basis for a fast-paced pain management clinic.
Maintain open lines of communication between patients, physician, staff, and laboratory personnel.
Schedule patients' medical screenings and following up to obtain results.
Respond to priority issues to ensure the prompt referral of urgently needed medical care.
Coordinate daily pharmaceutical-related matters to verify and expedite a high volume of prescription
orders.
Obtain medical transcriptions from physicians and collecting/processing patients' co-payments at close of
day.