Post Job Free
Sign in

Manager Customer Service

Location:
Martinez, CA, 94553
Posted:
October 06, 2010

Contact this candidate

Resume:

Jeanne Reberg, CPA

925-***-****

abj2ze@r.postjobfree.com

EXPERIENCE

October 2007 to present

VEOLIA WATER NORTH AMERICA, Pleasant Hill, CA

Regional Controller, Responsibilities

. Supervise a team of two

. Oversee monthly close process

. Prepare monthly financial reports for upper management

. Budget and forecast balance sheet

. Manage completion of budget and forecasts reports

submitted to upper management

. Participate in presentation of budget to executive

management

. Assume several responsibilities of manager after his

resignation

June 2006 to September 2007

CHARLES SCHWAB & CO. INC., San Francisco, California

Senior Manager, Responsibilities:

. Supervise a team of four

. Oversee the accounting and consolidation of foreign

entities, including currency exchange activities

. Manage real estate and property accounting

. Participate in PeopleSoft system upgrade including

customization suggestions for property accounting

efficiencies

. Perform EPS calculation and validation

. Maintain Sarbanes Oxley control documentation for property

accounting

. Engage in intercompany accounting

. Actively support all audit activities internal and external

for my areas

November 1998 to June 2006

DREYER'S GRAND ICE CREAM INC., San Ramon, California

Accounting Manager, Responsibilities:

. Managed daily operations of accounting team formed with

eight members

. Responsible for monthly close and ensuring financial

statements were

in compliance with GAAP

. Promotion analysis via Access Database

. Conducted monthly financial review meetings with local and

divisional management

. Employed site reviews at various locations

. Implemented office changes and corporate process changes

. Participated in integration of Nestle Ice Cream and

Dreyer's Grand Ice Cream

. Executed and managed Sarbanes Oxley compliance, post audit

research and resolution

. Developed solid relations with sales team

March 1995 to November 1998

Corporate Accountant, Responsibilities:

. Supported monthly close of financial statements for

numerous profit centers,

. Created new financial statement formats

. Solved field accounting issues

. Prepared account reconciliations

. Served on task force to maintain corporate philosophy

. Maintained customer service relations with field

. Developed problem solving skills and time management

May 1993 to March 1995

SUTTER MORTGAGE CORPORATION, Walnut Creek, California

Assistant Controller, Responsibilities:

. Managed daily operations of accounting department

. Closed general ledger

. Prepared consolidated financial statements

. Implemented internal controls

. Prepared agency reports

. Coordinated annual audit,

. Implemented and maintained fixed asset system

October 1990 to May 1993

ERNST & YOUNG, San Francisco, California

Senior Auditor, Responsibilities:

. Managed daily operations of audits including financial

statement preparation

. Time budgeting

. Internal control evaluation

. Staff training and supervision

Engagement experience: Mortgage Banking, Banking, Real

Estate, Minority

Investment Company, Health Care

November 1987 to October 1990

FIREMAN'S FUND MORTGAGE COMPANY, Farmington Hills, Michigan

Senior Auditor, Responsibilities

. Managed and supervised branch review for 50 branches

. Compliance and financial audits

. Operational audits

. Staff training and supervision

EDUCATION AND CERTIFICATION:

WESTERN MICHIGAN UNIVERSITY

Bachelors of Business Administration with a major in Accountancy

and a minor in

Business Communications

Certified Public Accountant with active license

Various Classes at CSU East Bay and DVC

Gift\Estate\Trust Tax, Money and Banking Economics,

Personal Tax,

Small Business Management, Advanced Algebra, Physics

OTHER ACTIVITIES/INTEREST

Previous President of homeowners association

White water rafting



Contact this candidate