Khaula El Sheik

***** *** ***** **.

Murrieta, CA 92563

951-***-**** Cell

abj2vo@r.postjobfree.com

Objective: To obtain a position that will enable me to utilize my strong

organizational skills, educational background, and ability to work well

with people.

Experience:

Pat & Oscar's Corporate Office

Carlsbad, CA

Mar 2002-Present

HR Assistant

. Involved in the hiring process from reviewing resumes, settings

up interview schedule, conducting interviews, and performing

background checks.

. Welcomed new employees to the organization, processed hiring

papers, conducted team member orientation, trained employees,

and set up team member personal files.

. Maintained employee confidence and protected operations by

keeping team member files confidential.

. Communicated new company policies and operational procedures.

. Performed quarterly file audits to verify personal files are

complete.

. Processed new status-change data, I-9, and W-4 forms.

. Terminated employee and processed termination paperwork.

. Maintained all employee files for 10 restaurants.

. Compiled labor reports for the 10 corporate restaurants and 8

franchise locations.

. Communicated information between corporate offices and

Franchisee.

. Processed employee insurance, guest, and food incident report

claims.

. Conducted safety walk-through in the restaurants.

Marketing & PR Specialist

. Worked on improving the Community link program by expanding the

eblast emails, family rewards cards, participated in community

events, and increased house accounts.

. Created marketing materials such as coupons, sales letters, and

other documents as required.

. Maintained inventory and processed orders of marketing

materials.

. Managed a Marketing Street Team of six members.

. Networked with other companies to improve sales.

. Worked closely with managers on creating a business plan for

their specific location.

. Increased restaurants sales through marketing promotions in

various locations.

. Attended and participated in various sales/marketing meetings.

. Active member of the menu review design, food taste, and

marketing test of possible new items.

. Compiled customers' reactions survey to new items.

. Responded to issues concerning our family rewards accounts.

Manager Lead

. Set up team member's weekly schedules, shifts, and breaks.

. Managed teams of 10+ team members in organizing guests event

from the planning stages, execution of the event, to the event's

clean up.

. Attended monthly manager meetings.

. Planned team member's events such as company picnics and holiday

parties.

. Conducted restaurant daily safety walks.

. Ensured guests satisfaction with both their food as well as the

restaurant service.

. Balanced all register funds and responsible for daily sales

deposit.

. Responsible for opening and/or closing of restaurant.

. Assisted with accounts payable.

. Arranged for office equipment repair as needed.

Catering Coordinator

. Marketed catering side of the house to other business and

schools.

. Followed up with guests to ensure guest satisfaction.

. Resolved guest issues in a timely manner.

. Performed weekly inventory checks and process missing item

order.

. Booked, scheduled, and confirmed multiple events.

. Planned and hosted events.

GISZONE.com

Temecula, CA

May 2007 to Present

Marketing Analyst

. Developed business sales letters.

. Created and updated Twitter, Facebook, and Myspace accounts.

. Provided suggestions to improve the website look.

. Created and maintained the Google Adsense account.

. Promoted the website on the web.

. Assisted with testing of the new programs.

Education:

California State University, San Marcos In Progress

Certificate in Human Resource Management

In Progress

Through multiple courses in the human resource program, I am learning how

to use strategic HR related responsibilities from recruiting, to guiding an

organizations growth and future success.

California State University, Fullerton

BA in English & Composition GPA: 3.45

Graduated in August, 2008

Through multiple courses in literature, composition, and grammar, I

obtained the skills in critical reading, in depth analysis, and effective

writing.

Mt. San Jacinto College

AA in Humanities GPA: 3.60

Graduated in August, 2006

In the college of humanities, I obtained the skills to connect issues

between the past and present, improved critical reading comprehension, and

detailed communication and speaking skills.

AA in Liberal Arts

Graduated in August, 2006 GPA: 3.60

In the college of liberal arts, I learned how to understand groups of a

larger society, critical thinking, and how members of societies operate.

Awards/Accomplishments:

Pat & Oscars A Team Award in 2002, 2003, 2004

California State University, Fullerton Presidents Award in 2006, 2008

MSJC Presidents Award in 2003, 2004

References available upon request.

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