Ruth E. Barrow

*** *. ******** **.

Gilbert Arizona 85296

480-***-****

abj2vj@r.postjobfree.com

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SUMMARY OF QUALIFICATIONS:

. 10+ years in Collection/Accounts Receivable,

Administrative/Clerical work, and Customer Service

. Ability to work independently in a team setting

. Able to work unsupervised, takes pride in all work

. Strong work ethic, takes all responsibility very seriously

. Dependable employee with an excellent attendance and

punctuality record

. Talking to others to convey information effectively

. Understanding the implications of new information for both

current and future problem-solving and decision-making

EMPLOYMENT HISTORY:

Mann Bracken LLP / Axiant, Tempe, Arizona 2008-2009

Collector/Administrative Assistant Site Clerk

. Notate correspondence received from debtors, attorneys, debt

consolidation companies, and other agencies into collection portfolio

accounts

. Route documents to intended department

. Contact DHL and FEDX express via phone and website to track packages

to debtors and from debtors

. Thoroughly research accounts of Bankruptcy cases entered into the

system for verification, and extensive skip tracing

. Resolve issues on accounts while speaking to Attorney's, Debtor's, or

DHL regarding legal documents to serve on the defendants advising them

they have been served.

. Assist Legal Department with Data Entry of Civil Case Files to be

filed in Courts

. File all documents received from Court

. Contact Courts or Process Servers regarding missing documents

. Sorting and distributing of mail

. Receive payments and post amounts paid to customer accounts.

. Locate and notify customers of delinquent accounts by mail,

telephone, or personal visits in order to solicit payment

. Confer with customers by telephone or in person to determine

reasons for overdue payments

. Advise customers of necessary actions and strategies for debt

repayment.

. Persuade customers to pay amounts due on credit accounts,

damage claims, or non payable checks, or to return

merchandise.

. Arrange for debt repayment or establish repayment schedules,

based on customers' financial situations

Kyrene Justice Court, Chandler, Arizona 1998 - 2007

Collector/Senior Judicial Clerk

. Route documents to intended department

. Record case dispositions, court orders, and arrangements made

for payment of court fees

. Answer inquiries from the general public regarding judicial

procedures, court appearances, trial dates, adjournments,

outstanding warrants, summonses, subpoenas witness

fees, and payment of fines

. Prepare and issue orders of the court, including probation

orders, release documentation, sentencing information,

and summonses

. Explain procedures or forms to parties in cases or to the

general public

. Interviews defendants to determine their ability to pay court

ordered fines and sanctions

. Creates pay orders (payment contracts) for defendants;

. Monitors court records to determine delinquencies

. Collects and receipts tax intercept monies from the Arizona

Department of Revenue

. Creates Post-Debt Set Off (DSO) letters with outstanding

balance due after initial tax intercept has occurred

. Works with courtroom staff and Judges in negotiating payment

contracts for defendants that are in custody and who may

have jurisdictional holds from other government Agencies

. Makes collection calls, issues Notices for Failure to Pay,

and issues Orders to Show Cause to defendants that are

delinquent on their payment arrangements

. Monitors all failure to pay criminal violations and prepares

arrest warrants for defendants that are delinquent

. Renegotiates pay orders with defendants unable to meet terms

established in previous pay agreement

. Reviews Notice for Failure to Pay files and approves

delinquent cases for arrest warrant and defaults;

in the absence of Court Services Supervisor

. Provides information regarding court collection processes,

rules and procedures to individuals both over the phone and

in person

. Processes checks returned for insufficient funds and

initiates collection attempts

. Maintains detailed documentation of all collection efforts to

determine future collection actions

. Sorting and distributing all mailings

EDUCATION:

Everest College Mesa Arizona

Paralegal

SKILLS:

Microsoft Excel; Microsoft PowerPoint, 10 Key Skills, Microsoft Windows,

ICIS Program, Collect One, NXView, NCAN.

Contact this candidate