Customer Service Assistant

Location:

Posted:

October 06, 2010

Amanda Martin

Receptionist

Proficient in MS Office Adept in Quickbooks Pro Skilled Written/Verbal Communicator

Key Skills

Office Skills: Telephone & Front Desk Reception Customer Service Filing Database &

Records Management Executive & Administrative Support

Reports & Spreadsheets Complaint Handling Data Entry

Computer Skills: Word Excel PowerPoint Outlook Windows Vista/XP Quickbooks

Yardi

Professional Experience

Johnson Energy LLC (Bakersfield, CA) Executive Assistant, 1/10 to Present

Managed billing, A/P and A/R, designed and imputed invoices, and maintained a consistent schedule for

Partners’ meeting and deadlines.

Led “cleanup” of company database and files. Restored organization to personnel, financial and operational

records and accelerated data input, processing and retrieval times.

Property Management Company (Bakersfield, CA) Receptionist, 6/09 to 1/10

Served as first point of contact for tenants and owners. Managed a multi line phone line, while providing

excellent customer service skills. Helped design and manage website and Yardi.

Worked as an assistant financial manager for A/P and A/R. Organized filing system in order to be more

accurate and effective in the office. Led a group at reconciling old financial records.

University of California, San Diego (La Jolla, CA) Professor’s Assistant, 1/07 to 6/09

Managed records for a top Professor. Graded, filed, recorded, and submitted documents in person,

over the phone, and through email. Led a discussion group of students.

Assisted host teachers with grading, filing, and maintaining an organized and productive classroom.

Answered phone calls, directed students, met and had conferences with parents. Proficient in

Microsoft Word, Microsoft Excel, and the internet.

Education

California Real Estate School

Salesperson Training and Education, 2009 2010

University of California, San Diego

BA in Psychology, 2009